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Tata Consultancy Services Linkedin · Posted 16d ago

Site Reliability Engineer

Deerfield, Illinois, United States

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Job Description

Must Have Technical/Functional Skills

  • 7+ years of experience in SRE, platform engineering, or cloud infrastructure engineering in large-scale enterprise environments (10,000+ employees or equivalent complexity).
  • Deep, hands-on expertise with Microsoft Azure — minimum 4 years in a primary Azure cloud engineering role.
  • Expert-level proficiency with AKS: cluster lifecycle management, RBAC, network policies, pod security standards, cluster autoscaler, and Workload Identity.
  • Strong infrastructure-as-code skills: Terraform (required) and/or Bicep; experience managing Azure Landing Zones or Enterprise-Scale architecture.
  • Proficiency in at least one systems programming/scripting language: Python (preferred), Go, or PowerShell.
  • Experience designing and operating enterprise observability platforms using Azure Monitor, Log Analytics and Application Insights at scale.
  • Demonstrable track record of owning SLOs/SLIs and delivering measurable reliability improvements in production.
  • Strong knowledge of enterprise networking in Azure: Hub-and-Spoke/Virtual WAN, ExpressRoute, Azure Firewall, NSGs, Private Endpoints, and DNS Private Zones.

Required/Preferred Certifications

  • AZ-104 | AZ-305 (Preferred) | AZ-400 (Preferred) | CKA | ITIL v4 Foundation

Roles & ResponsibilitiesReliability & Availability Engineering

  • Define, own, and enforce enterprise-wide SLOs, SLIs, and Error Budgets across all Tier-0 and Tier-1 Azure-hosted services; report SLA compliance to executive stakeholders monthly.
  • Lead architectural reviews for new services and ensure reliability non-functionals (availability targets, RTO/RPO) are embedded from design through to production.
  • Champion and implement chaos engineering practices using Azure Chaos Studio and custom fault injection frameworks to proactively surface reliability risks.
  • Drive Disaster Recovery (DR) design and conduct quarterly DR drills across Azure paired regions. Incident Management & On-Call
  • Serve as Incident Commander for P1/P2 major incidents, own end-to-end incident lifecycle from detection through resolution and Post-Incident Review (PIR).
  • Participate in a structured On-Call rotation with follow-the-sun global coverage; maintain response SLAs of
  • Drive blameless post-mortem culture and ensure all action items from PIRs are tracked and delivered within agreed SLA.

  • Observability & Platform Engineering

    • Design and operate the enterprise observability stack: Azure Monitor, Log Analytics Workspaces, Application Insights, and Azure Managed Grafana; ensure full MELT (Metrics, Events, Logs, Traces) coverage.
    • Build and maintain alerting frameworks usi ng Azure Monitor Alert Rules and Azure Action Groups integrated with PagerDuty and ServiceNow.
    • Develop and operate platform automation, runbooks, and self-healing capabilities using Azure Automation, Logic Apps, and Python/PowerShell scripting.

    CI/CD & Infrastructure Reliability

    • Collaborate with DevOps and development teams to embed reliability gates into Azure DevOps pipelines ; automated performance testing, synthetic monitoring, and progressive deployment (canary/blue-green) strategies.
    • Manage reliability of AKS clusters across multiple Azure regions, own node pool scaling, upgrade strategy and cluster hardening in alignment with CIS Benchmarks.
    • Contribute to infrastructure-as-code reliability reviews using Terraform/Bicep to enforce standards across Azure Landing Zones.

    TCS Employee Benefits Summary

    • Discretionary Annual Incentive.
    • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
    • Family Support: Maternal & Parental Leaves.
    • Insurance Options: Auto & Home Insurance, Identity Theft Protection.
    • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
    • Time Off: Vacation, Time Off, Sick Leave & Holidays.
    • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

    Salary Range-$120000-$140,000 a year
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