Italian Customer Support Representative - Remote in Greece

Looking for a role where your love for the Italian language and helping others plays a major factor? We are hiring on behalf of our client for the role of Italian Customer Support Representative - Remote/On-site in Greece! In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service. Responsibilities - Manage incoming chat, mail or phone calls. - Identify and assess customers’ needs to achieve satisfaction. - Build relations of trust through open and interactive communication. - Provide accurate, valid, and complete information by using the methods/tools. - Keep records of customer interaction, process customer accounts and file documents. - Follow communication procedures, guidelines, and policies. Requirements - Fluency in Italian (C1 - C2) - Very good command of English (B2 – C1) - Good MS Office skills. - Strong phone contact handling skills and active listening - Excellent communication and presentation skills. - Customer orientation and ability to adapt/respond to different types of characters. - Ability to multi-task, prioritize, and manage time effectively.. Benefits - Competitive Salary - Monthly Bonuses - Meal Vouchers - Health care benefits and numerous other discounts - Continuous Training and access to Educational Platforms - Relocationpackage for candidates relocating from abroad, including travel expenses and initial accommodation

Apply directly on RemoteJobs.org: https://remotejobs.org/remote-jobs/italian-customer-support-representative-remote-in-greece-apply2day