SRE Azure Support Engineer

Role: Senior Azure Support & SRE Engineer

Department: Web Application Support & Operations

Experience: 7+ years in Azure cloud operations or application support

Key Responsibilities

Monitor: Track application health using Azure Application Insights and Azure Monitor.

Respond: Act as the first line of defense for production incidents and outages.

Troubleshoot: Resolve performance bottlenecks across the web, API, and database layers.

Optimize: Fine-tune caching strategies, database queries, and API routing.

Automate: Build scripts to automate routine maintenance and self-healing tasks.

Technical Requirements

Compute: Deep knowledge of Azure App Services, Container Apps and Azure Static Web Apps.

API Management: Experience configuring policies and routing in Azure APIM.

Data & Storage: Proficiency with Azure Database for PostgreSQL and Azure Blob Storage.

Caching: Hands-on experience managing and scaling Azure Cache for Redis.

AI & Analytics: Familiarity with Azure AI Foundry (formerly Azure Machine Learning/Foundry tools).

Observability: Expert-level skills in Kusto Query Language (KQL) for Application Insights.

Log Analysis: Expert-level skills in Log Analytics.

Soft Skills

Strong root-cause analysis skills.

Clear communication during high-pressure incidents.

Ability to work in a rotational 24/7 follow-the-sun support model.

Roles & Responsibilities

Key Responsibilities

Monitor: Track application health using Azure Application Insights and Azure Monitor.

Respond: Act as the first line of defense for production incidents and outages.

Troubleshoot: Resolve performance bottlenecks across the web, API, and database layers.

Optimize: Fine-tune caching strategies, database queries, and API routing.

Automate: Build scripts to automate routine maintenance and self-healing tasks.

Technical Requirements

Compute: Deep knowledge of Azure App Services, Container Apps and Azure Static Web Apps.

API Management: Experience configuring policies and routing in Azure APIM.

Data & Storage: Proficiency with Azure Database for PostgreSQL and Azure Blob Storage.

Caching: Hands-on experience managing and scaling Azure Cache for Redis.

AI & Analytics: Familiarity with Azure AI Foundry (formerly Azure Machine Learning/Foundry tools).

Observability: Expert-level skills in Kusto Query Language (KQL) for Application Insights.

Log Analysis: Expert-level skills in Log Analytics.

Soft Skills

Strong root-cause analysis skills.

Clear communication during high-pressure incidents.

Ability to work in a rotational 24/7 follow-the-sun support model.

Skills to be evaluated on

Container-Apps-and-Azure-Static-Web-Apps.-API-Management:-Experience-configuring-policies-and-routing-in-Azure-APIM.-Data-&-Storage:-Proficiency-with-Azure-Database-for-PostgreSQL-and-Azure-Blob-Storage.-Caching:-Hands-on-experience-managing-and-scaling-Azure-Cache-for-Redis.-AI-&-Analytics:-Familiarity-with-Azure-AI-Foundry-(formerly-Azure-Machine-Learning/Foundry-tools).-Observability:-Expert-level-skills-in-Kusto-Query-Language-(KQL)-for-Application-Insights.-Log-Analysis:-Expert-level-skills-in-Log-Analytics.

Mandatory Skills

Compute: Deep knowledge of Azure App Services,Container Apps and Azure Static Web Apps. API Management: Experience configuring policies and routing in Azure APIM. Data & Storage: Proficiency with Azure Database for PostgreSQL and Azure Blob Storage. Caching: Hands-on experience managing and scaling Azure Cache for Redis. AI & Analytics: Familiarity with Azure AI Foundry (formerly Azure Machine Learning/Foundry tools). Observability: Expert-level skills in Kusto Query Language (KQL) for Application Insights.