Systems Administrator
Indexed description
Department: Information Technology
Reports To: Director of IT / Information Security Officer
Summary
We are seeking a dedicated IT Systems Administrator to lead the management and maintenance of our dynamic IT infrastructure. In this role, you will ensure the reliability, security, and peak performance of our on-premises and cloud-based services. Your responsibilities will include hands-on administration of Active Directory, Microsoft 365, VMware and SAN storage, as well as automation through PowerShell scripting. The ideal candidate is a security-focused collaborator who can balance day-to-day operations with forward-thinking improvements, problem solving, adaptability, ensuring compliance and an exceptional end-user experience across Seahawks organization and Lumen Field Stadium.
Duties And Responsibilities
- Administer, maintain, and optimize enterprise infrastructure, including physical and virtual servers, Microsoft 365 services, Active Directory, Azure/Entra ID, DNS, DHCP, storage and virtualization platforms
- Manage Microsoft 365 environments, including Exchange Online, SharePoint Online, Teams, Intune, Autopilot, Entra ID and related cloud services
- Maintain and support VMware and/or Hyper-V environments, including virtual machine lifecycle management, capacity planning, performance monitoring, upgrades, patching and high-availability configurations
- Administer enterprise storage solutions and SAN technologies, including replication and disaster recovery processes
- Monitor system health, infrastructure performance, event logs and resource utilization to proactively identify, troubleshoot, and resolve issues
- Perform system administration tasks for Active Directory, Group Policy, Azure services, certificate management and core network services
- Ensure operating systems, applications, firmware and infrastructure components remain current through regular patching, upgrades and maintenance activities
- Manage endpoint deployment, configuration and security using Intune, Autopilot, Entra device join and Microsoft Defender for Endpoint
- Deploy and support identity and access management solutions, including multi-factor authentication platforms such as Duo, Okta and Delinea
- Partner with the Information Security team to implement security best practices, maintain compliance with organizational and regulatory requirements and remediate vulnerabilities identified through scans, assessments, and penetration testing
- Provide Tier 2/3 technical support and exceptional customer service for end users, including troubleshooting Microsoft 365, Windows, mobile devices and enterprise applications
- Improve operational efficiency by identifying recurring issues and implementing sustainable solutions through automation, process improvements and documentation
- Develop and maintain infrastructure documentation, system diagrams, asset inventories, recovery procedures, operational runbooks and support knowledge bases
- Communicate technical concepts, risks and recommendations effectively to both technical and non-technical stakeholders
- Support critical business operations, including after-hours maintenance, upgrades, incident response, game-day operations, stadium events and other organizational activities as required
- Travel as needed for training, conferences, meetings, and organizational events
- Perform additional duties and special projects as assigned by the Director of Information Technology
- 6+ years of progressive experience in systems administration, infrastructure management and enterprise IT operations
- 4+ years of experience administering Microsoft 365 services in an enterprise, including Exchange Online, SharePoint Online, Teams, Entra ID (Azure AD), and Microsoft 365 licensing
- 3+ years of experience managing SharePoint Online permissions, governance, content administration and collaboration solutions
- Strong experience administering Windows Server environments, Active Directory, Group Policy, DNS, DHCP and identity and access management solutions
- Advanced experience managing endpoint and device administration using Microsoft Intune, Autopilot, Microsoft Defender and Microsoft Purview
- Proficiency in automation and reporting technologies, including PowerShell (on-premises and Microsoft 365), Power Automate and Power BI
- Strong knowledge of Microsoft Dataverse, Dynamics/CRM administration, workflow automation and business application integrations
- Experience integrating cloud and SaaS platforms through APIs, connectors and automated workflows
- Hands-on experience administering virtualization platforms such as VMware and Hyper-V, including virtual machine deployment, lifecycle management, performance optimization and high-availability configurations
- Experience administering cloud infrastructure platforms, including Microsoft Azure and Amazon Web Services (AWS)
- Knowledge of enterprise identity and access management solutions, including Okta, Entra ID, single sign-on (SSO) and multi-factor authentication (MFA)
- Experience supporting enterprise technologies, including Microsoft Windows, Microsoft Office applications, mobile devices and business-critical SaaS applications
- Strong troubleshooting, analytical, and problem-solving abilities with a demonstrated capability to independently manage priorities and resolve complex technical issues
- Ability to communicate technical concepts effectively to both technical and non-technical stakeholders through written and verbal communication
- Proven ability to work collaboratively across departments while providing exceptional customer service and technical support
- Bachelor's degree in Computer Science, Information Technology, or a related field, or an equivalent combination of education and experience
- Relevant certifications preferred (e.g., CompTIA Security+, Microsoft Certified Systems Administrator), VMware (e.g., VCP), Microsoft 365 (e.g., MS-102)
- May at times be exposed to varied weather conditions
- While performing the duties of this job the employee is regularly required to use their hands and fingers
- The employee is frequently required to reach with hands and arms
- The employee is required to stand, sit, stoop, kneel, crouch or crawl
- The salary range for this position is: $120,000 – $130,000. The salary range applies to the current posting. The posted salary range may vary based on key factors including, but not limited to, education, job-related knowledge, experience and skill set
- We offer excellent benefits, please view here: https://www.seahawks.com/about/employment/benefits
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