IT Manager

IT Manager

Position Overview
We are seeking an experienced IT Manager to lead and maintain our IT infrastructure, network operations, and voice systems. The IT Manager will ensure reliable, secure, and scalable technology services that support business objectives, oversee day-to-day technical operations, manage cross-functional IT projects, and mentor the IT team.

Key Responsibilities

• Lead and manage IT infrastructure including servers, storage, virtualization, cloud services, and end-user computing to ensure high availability and performance.
• Design, implement, and maintain enterprise network architecture and services (routing, switching, firewalls, VPNs) and troubleshoot complex network issues.
• Oversee voice systems and telephony operations, including VoIP platforms, call routing, SIP trunks, PBX administration, and quality of service monitoring.
• Develop and enforce IT policies, standards, and best practices for security, change management, configuration management, and incident response.
• Manage vendors, service providers, and third-party contracts; evaluate new technologies and negotiate purchases and support agreements.
• Plan and execute IT projects such as infrastructure upgrades, network redesigns, migrations, and cloud integrations, ensuring on-time and on-budget delivery.
• Implement and maintain backup, disaster recovery, and business continuity plans to minimize downtime and data loss.
• Monitor system performance and capacity; perform proactive maintenance, patching, and upgrades.
• Recruit, mentor, and lead the IT team; define roles, set objectives, conduct performance reviews, and promote professional development.
• Provide technical leadership and support to cross-functional teams and stakeholders; act as escalation point for critical incidents.
• Prepare and manage the IT budget, forecast needs, and report on key performance indicators and project status to leadership.

Qualifications

• Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 5+ years of progressive IT experience with at least 2 years in a management or team-lead role.
• Proven expertise in IT infrastructure management including servers, virtualization, storage, and cloud platforms (AWS, Azure or similar).
• Strong network engineering skills with hands-on experience in routing, switching, firewalls, VLANs, and VPNs; familiarity with network monitoring tools.
• Experience administering voice/telephony systems (VoIP, SIP, PBX) and implementing voice administration concepts and QoS.
• Relevant certifications such as CCNA/CCNP, CompTIA Network+/Security+, ITIL Foundation, Microsoft, or vendor-specific cloud/voice certifications are a plus.
• Solid understanding of security best practices, including firewalls, endpoint protection, authentication, and compliance frameworks.
• Demonstrated project management skills, ability to prioritize competing demands, and deliver projects on schedule.
• Excellent communication, collaboration, and stakeholder management skills; ability to translate technical concepts for non-technical audiences.
• Ability to work under pressure, manage incidents and outages, and participate in an on-call rotation as required.

Email Your Resume In Word To
[email protected]
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Lauren Formby - Director of Recruiting

For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This is a new role.

This job was first posted by CyberCoders on 07/14/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.

Everforth CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at [email protected] to make arrangements.

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