Senior AWS Connect Developer

5–6 years of experience in AWS-based application development, including IVR/telephony systems

Strong experience with Amazon Connect (Contact Flows, Queues, Routing Profiles, Hours of Operation)

Experience building resilient IVR solutions with proper failure handling, retries, and fallback logic

Experience with Infrastructure as Code using Terraform (modular code, environment management, and deployments)

Proficiency in AWS Lambda (Node.js or Python) and serverless architecture patterns

Experience designing and integrating APIs for IVR workflows

Solid experience with DynamoDB data modeling and access patterns

Experience with Amazon Lex or similar conversational bot integrations

Strong understanding of distributed system behaviors (timeouts, retries, partial failures)

Experience with secure configuration using AWS Secrets Manager and/or Parameter Store

Hands-on experience with CI/CD pipelines and automated deployments

Familiarity with logging, monitoring, and debugging using CloudWatch or similar tools

This is a remote position.