Clearwater Analytics (CWAN)
Builtin · Indexed 2026-07-20
Client Servicing Team Lead
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Indexed description
Clearwater Analytics (CWAN) Client Servicing Team Lead Reposted YesterdaySaved Hybrid Boise, ID, USA Senior level Senior levelFintech • Software • Financial ServicesLead and manage a client servicing team to ensure quality delivery, coach and develop staff, own performance reviews, track KPIs (NPS, CSAT, SLAs, retention), handle client escalations, onboard clients, drive process improvements, and collaborate with product and sales using tools like Excel, Power BI, Salesforce, and Workday.Top Skills: ExcelMS OfficePower BISalesforceVBAWorkday
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