Specialist - Procurement, Process Excellence

Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

This position requires in-person collaboration up to 5 days per week. This arrangement is subject to change with business requirements.

Overview Of The Role

WestJet is seeking a Procurement Specialist. Reporting to the Director - Procurement Process & Strategy, the Procurement Specialist is responsible for driving continuous improvement across WestJet’s procurement, contracting, and supply chain processes. This role applies Lean methodologies, process mapping, and system optimization to enhance efficiency, transparency, and value delivery. The Specialist partners cross-functionally to identify gaps, standardize procedures, and implement scalable solutions. They also support the evolution of procurement systems and develop a forward-looking capability roadmap.

Key Deliverables Include

• Apply Lean methodology to identify inefficiencies, eliminate waste, and drive continuous improvement across procurement and supply chain processes
• Develop and maintain value stream maps, process documentation, playbooks, and standard operating procedures
• Assess process and system gaps, recommending and implementing improvements to enhance functionality and user experience
• Support and administer procurement systems (including Coupa), managing workflows, supplier data, and system configurations
• Create reporting and dashboards to provide insights and support data-driven decision-making
• Collaborate with cross-functional teams to resolve issues and optimize end-to-end procure-to-pay processes
• Develop and maintain a 1-, 3-, and 5-year roadmap for procurement capabilities, including supporting business cases

• Bachelor’s degree in Business, Supply Chain Management, or a related field (Master's preferred).
• 5 to 8 years’ experience and a track record of driving continuous improvement and achieving process excellence in procurement, sourcing, contracting, and supply chain functions.
• Formal Lean education and certification; and trainer experience are preferred.
• Proficiency in process optimization and value stream mapping.
• Expertise in SCM systems assessment, technology roadmap development, and driving ongoing process, data, and tool improvements.
• A substantial background in procurement, contracts, and supply chain.
• Exceptional communication and leadership skills.
• Hands-on experience with Coupa, including administration of core modules such as Supplier Information / Risk Management, procurement, invoicing, and supplier management.
• Experience configuring workflows, approvals, and reporting, with a solid understanding of Procure-to-Pay (P2P) processes within a procurement or supply chain environment.
• Familiarity with ERP integrations (e.g., JDE) and reporting tools such as Power BI; experience with platforms like Microsoft or ServiceNow is an asset.

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

About WestJet Group Of Companies

WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy. 

Our commitment to diversity, equity and inclusion

We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at [email protected].

We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.

About

For more information about everything WestJet, please visit westjet.com/aboutus.

If you wish to withdraw your application or request that your personal information be deleted, please contact us at [email protected].