Customer Sales Lead

Job Description

The CustomerSalesLead (CSL) role is critical to the overall success of the UNFITeam as thecustomer-facing leaderresponsible for theselling andexecutionof the annualNationalStrategicBusiness plan along with the results tied to field execution.The positionis responsible forthe management,developmentanddirect leadershipofateam offive(5) Customer Sales Managers.

The CSL owns the relationship between Kraft Heinz and our UNFI Category Director partners, leading all merch, distribution and selling activities, driving efforts to improve sales, gross margin & market share. This roleis responsible forthe entire Kraft Heinz Portfolio for the UNFI Customer and serves asaninternal leader on cross functional initiatives.

Primary Responsibilities/Accountabilities:

• Executesefficient and effective base and merchandising programs to deliver the mostoptimalreturn on investment for Kraft Heinz and the customer and within budget

• Communicates and influences implementation of business plans to enable superiorexecution across the team and withcustomer

• Partnerswith the customer, buildingrelationshipsat all levels, to fully understandthebusiness, the marketplace and customer strategy to effectivelyimpactbusiness growth

• Executesprograms consistent with customer strategies to achieve outstanding results while aligning to Business Unit priorities and objectives

• Builds andmaintainsKraft Heinz business through proven results measured by profitability achievement, share gains, revenue targets, trade forecasting, new and core itemintroductions/distribution

• Provides on-going updates to management on business trends, competitive activity, customer specific strategy changes, key marketplace updates and otherbusiness relatedactivities

• Understands and uses data & insights to positivelyimpactbusiness results and to address areas of opportunity

• Leverages available resources and scale to elevate executional excellence across cross‐functional business planning in Category Leadership, Supply Chain, Finance and Shopper Marketing

• Leadscross-functionally with our internal teams to collaborate, build plans and execute with our UNFI Partners and our RetailerPartners across category objectives

• Significant contributor for business reviews and customer meetings, including annual category reviews

• Partner with our National Planning team to effectively manage volume forecastingandtrade forecasting

• Partner cross-functionally to develop, champion andstand upnew Ways of Working and process improvements across total UNFI Team

• Own business process and lead a team responsible for $500MM desk

• ManagesandDevelopsdirectteam of(5) Customer Sales Managers

• Serves asleader to broaderUNFITeam–Mentoring&coaching others,sharing standard methodologies and collaborating on business growth opportunities to deliver against targets

• Harnesses the power of diversity – thinking, background, experience

Qualifications:

• Proven & tested experience in customer/account managementfor a CPG company,embodying a customer-first mentality

• Understanding of the sales landscape ideally with experience in building customer relationships

• Effective communication, leadership, and critical thinking skills

• Strong financial competence – understanding of profit and revenue drivers and analysis witha proficiencyin deploying trade

• Drive for results and winning as a team

• Exhibitspolished interpersonal skills (written, verbal, and presentation) with potential to negotiate and influence effectively

• Testedproficiencyin Microsoft Office programs and proprietary Sales systems such as Nielsen, IRI, Spark, Tableau

Work Environment & Schedule

This position is consideredRemotewith limited travel or visits to external locations.Additionally, this role requiresabilitytoworka salaried, exempt schedule to best execute against customer and internal expectations.

Physical demandsinclude but not limited to

• Willingness to drive and/or travel as needed

• Operate a computer and view screens for ~100% of work schedule

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$141,500.00 - $176,900.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Employee's Home - National

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact[email protected]for assistance.

Originally posted on Himalayas