Administrative Assistant for a Home Care Services in Australia (Home Based Part

• Provide general administrative support, including managing documents, Google Drive, and office systems • Process client invoices in the ShiftCare platform (training provided) • Process supplier invoices for payment and assist with payment processing • Answer incoming phone calls and direct enquiries to the appropriate team members • Coordinate the onboarding of new staff and clients • Maintain and update the ShiftCare CRM, including staff compliance, client records, and shift scheduling • Assist with payroll administration as required • Manage the staff training calendar by enrolling staff in training courses and sending reminders for overdue training • Generate monthly Aged Care statements • Handle inbound enquiries professionally and efficiently • Prepare management meeting agendas, take meeting minutes, and distribute them to the team • Format business documents and reports • Monitor and maintain the Incident Register • Manage office stationery and order supplies as required • Provide administrative support to other team members as needed • Utilize AI tools to improve productivity, streamline administrative tasks, and enhance workflow efficiency where appropriate

Originally posted on Himalayas