Customer Success Specialist

Category: Sales - Marketing

Location:

Exceptionlyrevolutionizes the software industry by eliminating outsourcing companies and directly matchingtalentwith technology companies. Thanks to the remote work revolution, we observe the impacts ofhighly skilled software engineersworldwide getting paid up to3xbetter and thriving with extraordinary professional challenges.
Our Commitment to You

• Only full-time, 100% remote jobs.
  
• Career coaching and full-time remote job continuity.
  

We are looking for a customer success specialist to join a fast growing team.

• Managing our active accounts and ensuring they get the best out of Exceptionly.

• Acting as the point of contact for clients.

• Identifying potential new clients and running outreach campaigns with an experimental mindset.

• Using Hubspot, Google Drive, Linkedin and other tools on a daily basis.

• Running regular check-in calls with our past and active clients

• Monitoring and reporting weekly sales performance

• Handling budgets and client invoices.

Requirements

• Commerce/Marketing/Business Admin. graduate.

• Excellent communication and negotiation skills.

• Fluent English speaking and Strong, professional written and verbal communication skills.

• Demonstrable social networking experience and social analytics tools knowledge

• Knowledge of online marketing and good understanding of major marketing channels

• Proven working experience as project manager

• Positive attitude, detail and customer oriented with good multitasking and organizational ability

• Critical thinker and problem-solving skills

• Good time-management skills

• Social Media Strategist using social media for brand awareness and impressions

• Hands on online sales (Preferred SaaS)

Benefits

• 100% remote.
  
• Payment in US Dollars

Details

Originally posted on Himalayas