Engineer 1-3, Resident - Kenworth
Indexed description
Bendix Commercial Vehicle Systems LLC is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Position Title: Engineer 2-3, Resident - Kenworth
Reports To: Director, Regional Key Account PACCAR & DTNA
Date Last Revised: August 7, 2024
Position Summary:
Maintain and develop customer relationships by providing technical expertise at customer location with support to launch new products.
Essential Functions:
- Manage and organize all processes of implementing and launching new and existing Bendix products.
- Maintain Bendix’s product and brand image by maintaining relationships with existing customers and by developing new customer relationships
- Lead technical training for the customer on all Bendix products.
- Provide vehicle system technical support and customer feedback to Bendix product development teams.
- Manage and provide technical expertise to the customer related to all Bendix and KB products including specifications, applications, system integration, competitive differences, etc.
- Strong engineering skills and abilities and/or has an area of special expertise.
- Well versed customer processes and products.
- Ability to work in a cross-functional team in a dynamic working environment including international team members.
- Demonstrated ability to plan and organize complex technical projects. Participates in process design.
- Well versed in engineering process.
- Strong knowledge of the operation, design, and application of Bendix and Knorr-Bremse products.
- Strong understanding of all areas in the transportation industry including Suppliers, OE, Fleets, Original Equipment Service (OES).
- Awareness of Communication Networks and CAN architecture.
- A minimum of 7+ years of experience preferably in driver assistance, vehicle dynamics, or vehicles controls engineering.
- Hands on mechanical, electrical, automotive experience.
- Experience in the heavy-duty truck, bus and/or automotive market is a plus.
- Demonstrated ability to design, test or product engineering experience with Bendix core products.
- Ability to work in a cross-functional team in a dynamic working environment including international team members.
- Commercial Driver License (CDL) or willingness & capability to obtain CDL within a year of employment.
- Experience working on-site at a customer’s location a plus.
- Strong mechanical aptitude with the ability to execute technical solutions based on standard or accepted technical practices.
- Ability to establish a professional, credible, and trusting relationship with the customer. Takes pride in ensuring positive overall customer experience.
- Excellent interpersonal, written, and oral communication skills.
- Active listener who strives for resolutions and drives actions and tasks to completion.
- Ability to influence and persuade to inspire action for both the customer and internal organizational team.
- Initiative-taker who is action oriented, highly motivated, and possesses a strong sense of urgency. Capable of performing in a customer-focused, team-based matrix organization is essential.
- Ability to understand and navigate governance, administration, and culture in the internal and external environment, while demonstrating commitment to the organization and its customers.
- Strong ability to work through constraints which could be out of your control. Must manage stress quickly while remaining calm with a strong ability to control emotions and behaviors.
- Strong collaborator who puts team success before individual contributions; but can work independently and get the job done with minimal direction
- Proficient in Microsoft Office applications, Word, PowerPoint, and Excel, specifically Pivot Tables, VLOOKUPs, and analysis.
- Fluent in English; Bi-lingual a plus
- Bachelor’s degree in electrical, controls or mechanical engineering required.
- Must be located at customer location.
- Must be able to travel up to 10% of the time to additional customer locations and Bendix headquarters for training and team workshops.
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