Creator Operations, Middle Creators Project Intern (TikTok Shop) - 2026 Start (BS/MS)

Responsibilities

The e-commerce industry has experienced tremendous growth in recent years, becoming a highly competitive arena among leading Internet companies. Its potential for continued expansion remains significant. With millions of loyal users globally, we believe TikTok presents an ideal platform to offer a fresh and enhanced e-commerce experience to our users.

About the team
To build the strategic growth engine as TTS VN's creator ecosystem where 18k high-potential mid creators scale into a resilient, high-quality, and commercially powerful force, enabling the next wave of scalable, sustainable commerce growth.

Vertical Enablement: We translate industry assortment, seller resources into vertical creator growth momentum through vertical-specific matchmaking, campaign collaboration, and refined operational strategies.

Scaled Precision Operations: We reach creators at scale through community-based operations, turning platform connection into a consistent driver of creator activation, retention, and performance uplift.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Successful candidates must be able to commit to at least 3 months long internship period.

Main Responsibilities:
1. Assist creator operations, including daily community operation and performance tracking and optimization summary.
2. Support product assortment/selection tasks for live and short-video scenarios (e.g., hero SKU tracking, basic category analysis).
3. Coordinate with cross-functional stakeholders to ensure smooth key live stream delivery.
4. Support incentive tools design, such as task and ranking.
Creator Strategy:
1. Track by level creator supply, and to provide creator growth strategy in time, including creator task, ranking, assortment activity, education.
2. Encourage consistent and higher level creator supply (livestream creator, video creator).
Identify performance gaps and provide actionable guidance to uplift results.
3. To build up fixed routine with cluster team, to provide by category/hot selling products/trendy/seasonable product to creators.
4. To closely work with IMC/CCP/UG, to provide campaign/event to creators to join.
Community Operations:
1. To onboard as many as qualified creators in community group.
2. To monitor in-group creator performance, to do in-time operation to downgraded/upgraded creators.
3. To execute creator activities such as ranking/education workshop/assortment/ad hoc project in community group.
4. To monitor, Q&A and report GNE/TNS relevant issues from creator.

Qualifications

Minimum Qualifications:
- Actively enrolled University student
- Good Excel and data processing ability (e.g., VLOOKUP, SUMIF, Pivot Table) with strong analytical thinking.

Preferred Qualifications:
- Eager to learn, proactive, and able to work in a fast-paced environment.
- Interest in creator/vertical operations, live-streaming ecosystem, and e-commerce growth (experience is a plus).

If you have any questions, please reach out to us at [email protected]