Lead - IAM Operations

Job Summary:

Lead IAM operations ensuring secure, scalable, and compliant identity services across enterprise environments. Drive service delivery, manage teams, and act as a key client-facing stakeholder for IAM programs.

Key Responsibilities:

• Oversee end-to-end IAM operations including provisioning, de-provisioning, and access governance.
• Act as primary client interface for IAM service delivery and escalations.
• Manage and mentor IAM operations teams to ensure SLA adherence and delivery excellence.
• Drive incident, problem, and change management processes.
• Ensure compliance with security policies, audit, and regulatory requirements.
• Collaborate with infrastructure and security teams for identity integration and improvements.

Job Requirements:

• Minimum 8–10 years of IT experience with strong IAM focus.
• Proven client-facing and stakeholder management skills.
• Experience in team handling and operations management.
• Relevant certifications preferred (Okta, SailPoint, Microsoft, CISSP).
• Must-Have Skills (Any 3+): Delinea (SaaS), Okta, SailPoint IdentityNow (IDN) and Active Directory (Domain Controller, DNS, DHCP).
• Open to Malaysians and expatriates who do not require a visa to work in Malaysia.

Please send your latest resume to the recruiter in-charge, [email protected] for a speedier response or apply using the link below:

Lead - IAM Operations

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