Senior Consultant Specialist

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.

Business: CTO

Principal Responsibilities

• Build and enhance the AI Gateway platform (design, develop, test, deploy, and maintain core services/integrations).
• Responde to SRE alerts, triage incidents, mitigate issues, and drive recovery. Perform root-cause analysis and deliver preventive fixes/automation to improve reliability and reduce repeat incidents.
• Respond to user queries, troubleshoot usage issues, and keep basic runbooks/FAQs up to date.

• Bachelor/Master degree in Computer Science or a related field. 5+ years of experience in software engineering, ideally with exposure to building or operating large-scale platform, infrastructure, or developer platform services.
• Hands-on experience with API gateway and/or AI gateway patterns (for example: LLM/provider routing, policy enforcement, rate limiting, tenant isolation, authentication/authorisation, and observability). Experience with Kong API Gateway is strongly preferred; familiarity with Portkey-AI, APISIX, or Higress is a plus.
• Strong programming skills in Golang or Python/Java, with solid fundamentals in concurrency and performance in distributed systems.
• Experience with Golang, Lua, Nginx, OpenResty, and Kong is a plus, including custom plugin development, request/response transformations, traffic management, and performance tuning.
• Practical experience with Kubernetes in enterprise environments, including ingress strategies (Nginx/Kong ingress), service networking, and workload optimisation for both stateful and stateless services.
• Experience with cloud platforms (AWS, GCP, Azure, Alibaba Cloud) and operating services in production (monitoring, alerting, incident response, and capacity planning).
• Experience designing high-throughput, asynchronous systems using messaging queues and Pub/Sub technologies (for example: Kafka, RabbitMQ, cloud-native Pub/Sub).
• Experience building LLM-enabled applications is a plus, including prompt engineering, tool/function calling, RAG patterns, evaluation/monitoring, and integrating with model providers (for example: OpenAI, Azure OpenAI, Anthropic, Google, open-source models).

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***