IAM Cloud Support Engineer - Manchester

IAM Cloud Support Engineer - Manchester (Onsite, 5 days/week)

£55,000 - £75,000 + perm benefits

We're hiring a Cloud IAM Support Engineer to support a modern Identity & Access Management environment, with a focus on Microsoft Entra ID and Okta.

This is a hands-on role supporting cloud identity services, helping ensure secure authentication, access control, and seamless integrations across enterprise systems.

What you'll be doing:

• Support Microsoft Entra ID across RBAC, PIM, Conditional Access, MFA, and SSO
• Administer Entra ID enterprise applications (SAML/OIDC), service principals, and managed identities
• Manage identity lifecycle processes (JML), dynamic groups, and access governance
• Support Entra ID ↔ Active Directory synchronisation (Entra/AAD Connect)
• Work on Okta SSO and identity integrations alongside Entra ID
• Support integrations with security and endpoint tools (e.g. CrowdStrike)

What we're looking for:

• Experience across cloud IAM platforms (Entra ID and/or Okta)
• Hands-on support of Conditional Access and/or PIM in production
• Experience managing SSO integrations (SAML or OIDC)
• Knowledge of identity sync between cloud and on-prem (Entra Connect / AD sync)
• Experience supporting identity integrations with security tools
• Strong troubleshooting and operational support capability