Product Specialist (Microsoft)

Campus Location: Blacktown, Australia | North Sydney, Australia | Strathfield, Australia | Brisbane, Australia | Ballarat, Australia | Melbourne, Australia

Job No: APTAV101784#007

• Exciting new opportunity to provide specialist product expertise to enhance Microsoft 365 collaboration services
• Work with a supportive, collaborative team of IT specialists managing ACU's workplace technology operations
• ACU offers 17% employer superannuation, salary packaging and generous leave provisions
• Two full time, permanent opportunities with hybrid flexibility working at Blacktown, North Sydney, Strathfield, Melbourne, Ballarat or Brisbane campus

About The Role

Operating within Workplace Technology, the Product Specialist (Microsoft) provides specialist product expertise to enhance Microsoft 365 collaboration services and related workplace technologies used across ACU to support service optimisation and reliable, secure digital services ensuring staff can work more effectively, consistently and efficiently. The position applies an automation and optimisation mindset to identify opportunities, improve how tools are used and increase the value that staff gain from workplace technology through better practices, practical solutions and capability uplift. The Product Specialist will have:

• Proficiency in configuring and supporting Microsoft 365 services to ensure stable, well governed and fit for purpose solutions.
• Experience in analysis of usage and adoption data to identify opportunities to improve how staff use and benefit from technology.
• Ability to provide support automation and low code solutions including Power Platform and Copilot capabilities.
• Understanding of how to apply access, governance and information management controls including licensing and usage insights.
• Capability to work with stakeholders and technical teams to deliver practical service improvements and better user outcomes.

For full position details, refer to the position description

Contact

General enquiries can be sent to Maria Cindric, National Manager - Workplace Technology at: [email protected]

What We Offer

• The University pursues an excellence agenda and offers an environment where staff are welcomed and safe, and valued through development, participation and involvement.
• Total remuneration valued to $124,509 - $134,699 total rem (pro rata) pa, including salary component $105,212 - $113,823 (pro rata) pa (HEW 7), employer contribution to superannuation and annual leave loading.
• 17% employer superannuation contributions to eligible continuing and fixed-term staff.
• Annual leave loading of an equivalent to 17.5% of four weeks' salary pro rata payable, dependent on your commencement date.
• As an ACU staff member, you will have access to generous benefits which include but not limited to: flexible work, study leave, a variety of leave provisions and salary packaging. Find out more information about the benefits or working at ACU here.

How To Apply

Step 1: Review the Position Description and become familiar with Our Mission and the Application process

Step 2: Click the 'View Position Description and Apply' button, and populate your candidate application details, including your:

• Resume.
• Recommended responses to the Selection Criteria and Core Competencies in a cover letter (maximum 2 pages) or in the online Declaration and Criteria application page.
• Brief online responses to any pre-screening employment questions.

Applications close: 19-JUL-2026 at 11:59pm AUS Eastern Standard Time

Preferred candidates will be required to complete mandatory pre-employment declarations and background checks, including those related to gender-based violence and foreign interference, in line with ACU's compliance requirements.

Candidates must hold Australian work rights to apply for this position. For permanent/ continuing roles, applicants must have permanent work rights. For further information visit Immigration and Citizenship(homeaffairs.gov.au)

Your Privacy of personal information is maintained in accordance with ACU policy. For more details visit: www.acu.edu.au/careers

ACU is committed to fostering an inclusive workplace culture that values diversity and enables our people to reach their potential. This is underpinned by our mission and values, grounded in our respect for all people and the advancement of the common good. In line with our commitment to equity, diversity and inclusion we welcome candidates from all backgrounds and lived experiences. ACU is recognised as a Veteran Employment Supporter and veterans are encouraged to apply. ACU offers support for candidates that may require adjustments through the recruitment process. Please contact [email protected] to discuss your requirements in confidence.

About ACU

Australian Catholic University (ACU) is a publicly funded university whose teaching, research and service is shaped by the vision of flourishing lives, thriving communities, and a more ethical future for our world. ACU has more than 2,500 staff and 34,000 students across eight campuses: Ballarat, Brisbane, Canberra, Melbourne, North Sydney, Strathfield, Blacktown and Rome.

ACU draws on the Catholic intellectual tradition which values human reason and welcomes everyone regardless of their faith, cultural tradition or circumstances. ACU invites all staff - both academic and professional - to embrace, and to support in ways meaningful to them, its mission to respect the dignity of every human person, to seek knowledge and to advance the common good.

ACU does not accept candidate applications submitted by external recruitment agencies through the ACU careers website.

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