Customer Care Advocate AMS - Virtual - 9.28.26 - 19200
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MetLife Customer Care Advocate AMS - Virtual - 9.28.26 - 19200 Reposted 3 Hours AgoSaved Remote or Hybrid United States 42K-42K Annually Junior 42K-42K Annually JuniorFintech • Information Technology • Insurance • Financial Services • Big Data AnalyticsProvide phone and digital customer support for insurance policy, billing, and coverage inquiries; resolve complex issues using AI-guided tools; validate AI summaries; document interactions; escalate when needed; participate in training and continuous improvement.Top Skills: Ai-Powered ToolsAutomated SummarizationCopilotCrm PlatformsGuided Decision WorkflowsKnowledge Bases
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