Recruiter (Remote)

We are looking for a talented and agile Recruiter who will attract, source, assess, and retain candidates for contact center roles within a multitude of industries.

Work setup:

• Remote (Florida)
• Dayshift, Eastern Time (Flex)
• Monday to Friday

Key Responsibilities:

• Recruit, interview, and hire qualified individuals for various projects: actively recruit qualified applicants.
• Maintain an accurate representation of Teleperformance to all applicants.
• Review, monitor, and coordinate pre-employment applications in the CCMS database, including applicant interview schedules, pre-screening, testing, initial interviews, second interviews, orientation sessions, and training class schedules.
• Review all new-hire paperwork to ensure accuracy.
• Assist with other HR functions as needed and when time permits.
• Provide excellent customer service at all times.
• Follow up on customer inquiries by taking appropriate action in a timely manner.
• Work with confidential customer information.
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment.
• Participate in additional training courses when needed.
• Perform other related duties and assignments as required and as assigned by the supervisor or manager.

Qualifications:

• Minimum of 2 years’ experience in customer service or a call center environment.
• High-volume recruiting or HR experience preferred.
• Ability to travel locally for career fairs.
• Ability to type 25 wpm.
• Proficiency in Microsoft Office (Word, Access, PowerPoint, Excel, Project)
• High School Graduate or GED.
• Internet savvy with strong computer navigation skills.
• Ability to use desktop computer systems and hardware (e.g. mouse, keyboard).
• Logical problem-solving skills and ability to multi-task.
• Willingness to perform additional duties assigned by management.