Sales & Customer Service Representative - Bilingual Spanish/English

SportStars is a fast-growing, multi-sport organization committed to delivering high-quality youth programming across our communities. We combine structured coaching, operational excellence, and a strong customer-first approach to create outstanding experiences for families. As we continue to grow, we’re looking for a driven, sales-oriented Sales & Customer Service Representative who thrives in a fast-paced environment and is motivated by results. Drive Enrollment Growth - Conduct high-volume inbound and outbound calls, emails, and follow-ups - Convert inquiries into registrations for camps, leagues, and programs Lead Generation & Pipeline Management - Proactively generate new leads through outreach and follow-ups - Build, manage, and maintain a healthy sales pipeline - Track all interactions accurately using CRM systems Customer Relationship Building - Build strong rapport with parents and guardians - Understand customer needs and recommend best-fit programs - Deliver a high-energy, positive, and professional experience Sales Execution - Confidently present program offerings and value propositions - Overcome objections and close enrollments - Consistently meet or exceed individual sales targets Bilingual Customer Support - Communicate fluently in both English and Spanish - Ensure all families feel supported, informed, and confident Cross-Team Collaboration - Work closely with operations and program teams - Share customer insights and feedback to improve offerings Requirements - Strong competitive drive — You’re motivated by goals, enjoy a challenge, and have a natural desire to win. - Sales instincts or experience — Whether you’ve sold camp spots, sports programs, or fundraised for a team, you know how to connect with people and get them excited. - Comfortable generating leads and making outreach — You’re not afraid to make the first move, whether it’s a phone call, email, or in-person conversation. - Ability to build rapport with families — You can talk to parents with ease, listen to their needs, and guide them to the right solution. - Strong communication and interpersonal skills — You’re great with people, clear in your message, and comfortable speaking with both adults and kids. - Fluent in English and Spanish — You can confidently communicate with families in both languages. - Team player who takes initiative — You bring energy to a group but can also work independently and stay focused without micromanagement. Benefits Compensation: Competitive based on experience plus commission structure

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