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Reliance Health Linkedin · Posted 2mo ago

IT Support Associate at Reliance Health

Lagos

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  • Company:
  • Location: Nigeria
  • State:
  • Job type: Full-Time
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Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We Are Recruiting To Fill The Position Below

Job Title: IT Support Associate

Location: Lagos

Description

  • The IT Support Associate is responsible for resolving daily tech issues and supporting all staff with hardware, software, and connectivity needs.
  • The person will handle basic infrastructure tasks, ensure timely ticket resolution, and support onboarding/offboarding.
  • This is a Lagos-based role supporting both Nigeria and international teams.

What You’ll Do

  • Respond to helpdesk tickets related to IT and user support
  • Provide onsite support to Lagos-based staff and remote assistance to global users
  • Track and maintain inventory of IT assets and tools
  • Manage user setup and removal during onboarding/offboarding
  • Coordinate with external vendors on repairs or hardware purchases
  • Assist with setting up internet, firewall, and office network connections
  • Run routine system checks and escalate technical issues as needed.

Requirements

  • OND / HND / Bachelor’s Degree in Computer Science, Engineering, or a related field
  • At least 2 years of experience in IT support or a similar role
  • Strong troubleshooting and communication skills
  • Familiarity with tools like Microsoft 365, email platforms, remote support tools
  • Ability to manage plug-and-play hardware issues (laptops, printers, routers)
  • Curiosity and willingness to learn on the job.

Application Closing Date

Not Specified.

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