Help Desk Technician

KPA Help Desk Technician 2 Days AgoSaved Easy Apply Hybrid Lafayette, CO, USA Easy Apply 33-36 Hourly Mid level 33-36 Hourly Mid levelAutomotive • Greentech • HR Tech • Sales • SoftwareProvide front-line IT support for Windows, macOS, Android, and iOS endpoints; triage and resolve tickets via email/chat/ticket portal within SLAs; provision devices with Intune Autopilot and MDM; manage Entra ID and Microsoft 365 user lifecycle; troubleshoot networking, VPN, and security access issues; maintain asset inventory, SOPs, and knowledge-base; escalate security incidents and support IT projects.Top Skills: AndroidCisco DuoCisco UmbrellaCrowdstrikeDhcpDnsExchange OnlineFreshserviceIntuneIntune AutopilotiOSJIRAKnowbe4LanmacOSMdmMicrosoft 365Microsoft Entra IdOnedrivePassword ManagerPowershellRapid7Salesforce Service CloudSharepoint OnlineSlackTcp/IpVpnWi-FiWindowsZoom