Lead Experience Strategist / Experience Strategy Lead - GB26 (Evanston, IL)

ZS Lead Experience Strategist / Experience Strategy Lead - GB26 (Evanston, IL) YesterdaySaved Hybrid Evanston, IL, USA 155K-180K Annually Mid level 155K-180K Annually Mid levelArtificial Intelligence • Healthtech • Professional Services • Analytics • ConsultingLead design strategy and research to create service, product, and brand experiences. Conduct qualitative and quantitative research, craft experience maps, journeys, blueprints, and personas. Facilitate design sprints and workshops, prototype solutions, collaborate with cross-disciplinary teams, and present to stakeholders. Support visual design, UX writing, and design-system translation to development. Up to 25% domestic travel.Top Skills: Agile MethodologyAi TechnologiesDesign SystemsFigmaJIRA