Software Engineer in Test

About the Role

We are looking for a technically sharp junior engineer who thrives at the intersection of software development and quality engineering. This is not a traditional QA role — we want someone who writes clean, maintainable code, thinks like a developer, and actively leverages AI tools to move faster and smarter. You will work across teams, contribute to test automation frameworks, engage with Salesforce CRM integrations, and help shape how quality is built.

What You'll Do

• Be an active member of a Scrum team in an SDET capacity — contributing to sprint planning, standups, and continuous delivery cycles alongside the engineering team.
• Contribute to and expand the automation testing repository for the Salesforce Lightning Omni-Channel application, writing tests in TypeScript, Playwright, Cucumber (BDD/Gherkin), and JSforce.
• Use JSforce to interact with Salesforce APIs programmatically and write optimized SOQL queries to support test data setup, validation, and debugging.
• Perform API validation and exploratory testing using tools such as Insomnia.
• Integrate and maintain test pipelines within GitLab CI/CD, ensuring reliable and fast feedback loops for the engineering team.
• Leverage AI tools — including Claude Code and MCP server integrations — as a core part of your daily engineering workflow to accelerate development and improve output quality.
• Bring architecture ideas and propose improvements to the test automation framework to raise overall quality standards and maintainability.
• Collaborate closely with engineers, product managers, and business stakeholders across disciplines; contribute to documentation in Confluence and task tracking in Jira.
• Proactively identify automation gaps, technical debt, and quality risks — and own driving them to resolution.

Required Skills & Qualifications

• Proficiency in TypeScript (ES6+).
• Hands-on experience with Playwright for end-to-end test automation.
• Experience with Cucumber / Gherkin BDD syntax.
• Familiarity with GitLab (version control, CI/CD pipelines, merge requests).
• Comfortable working with Jira and Confluence in an agile environment.
• Strong problem-solving skills and the ability to debug across the stack.
• BS/MS in Computer Science, Software Engineering, or a related field — or equivalent practical experience.
• Excellent written and verbal communication skills.

Preferred Skills (Big Plus)

• Direct experience with Salesforce Lightning CRM — case management, workflow automation, and third-party integrations.
• SOQL / SQL proficiency; ability to write complex queries against Salesforce objects.
• Experience with JSforce or other Salesforce API libraries.
• API testing expertise using Insomnia or similar tools (REST, SOAP, GraphQL).
• Familiarity with AI-assisted development workflows, prompt engineering, and MCP server usage.
• Exposure to contact center or financial services technology platforms.

Who You Are

• An engineer who is highly technical, curious, and eager to grow.
• Open-minded and adaptive — comfortable wearing multiple hats in a cross-functional environment.
• Proactive: you identify problems before they become incidents and propose solutions.
• AI-native: you naturally reach for AI tools to accelerate and enhance your work.
• Not afraid to own quality responsibilities as an integral part of broader engineering work.
• Enthusiastic, energetic, and driven by an inherent curiosity to understand how systems work — and how they can break.

GitHub - automationExamples/Playwright-Cucumber-Exercise

Contribute to automationExamples/Playwright-Cucumber-Exercise development by creating an account on GitHub.

Assessment: Assessment required prior to interview - must be able to share screen/assessment during interview.

GitHub - automationExamples/Playwright-Cucumber-Exercise

Link to the Merge Request with the completed assessment into the notes

GitHub - automationExamples/Playwright-Cucumber-Exercise

Contribute to automationExamples/Playwright-Cucumber-Exercise development by creating an account on GitHub.

Logistics

• 12-Month W2 Contract (with potential for extension or conversion)
• Health, Dental and Vision benefits available
• Charlotte, NC (Hybrid 3 days onsite)
• Full time (40 hours per week)
• We are unable to provide sponsorship currently

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.