FourKites
Builtin · Indexed 2026-07-20
Specialist, Product Support
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Indexed description
FourKites Specialist, Product Support 3 Days AgoSaved Easy Apply Hybrid Chicago, IL, USA Easy Apply 70K-80K Annually Junior 70K-80K Annually JuniorArtificial Intelligence • Big Data • Logistics • Machine Learning • Software • TransportationProvide advanced technical support for a B2B SaaS platform: triage inbound requests, troubleshoot using logs, APIs and SQL, engage customers proactively, collaborate with Product and Engineering, and contribute to AI-assisted support workflows and internal knowledge sharing.Top Skills: AWSAzureChatgptClaudeDatadogEdiGithub CopilotPendoPostmanRestful ApisSignozSplunkSQL
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