Spectrum
Builtin · Indexed 2026-08-12
Workforce Management Analyst - Forecasting & Scheduling
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Indexed description
Spectrum Workforce Management Analyst - Forecasting & Scheduling Reposted 15 Hours AgoSaved In-Office Charlotte, NC, USA Junior JuniorInformation Technology • Internet of Things • Mobile • On-Demand • SoftwareAnalyze contact center volume and trends to build forecasts and schedules, align agent staffing to demand, collaborate with stakeholders, manage forecasting tools and reporting, and support long-term workforce planning and simulations.Top Skills: Aspect Eworkforce ManagementBlue PumpkinIexMicrosoft AccessExcelOracleSQLWorkforce Management Tools
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