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NielsenIQ Smartrecruiters · Posted today

BO Project Coordination Associate (Vietnamese Speaker)

Subang Jaya Full-time Remote

General Business Market Research Smartrecruiters
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Indexed description

Company Description

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com. 

Job Description

This role is to support DA Delivery and Operations teams by ensuring high standards of project data quality, operational governance, and process execution across multiple countries and services. Objective of the role includes data validation, query management, issue resolution activities, improve process compliance, and support automation initiatives that reduce manual intervention and improve project execution consistency.
The role works closely with DA Delivery, Country Operations, Validation team, and other stakeholders to establish scalable controls, standardize practices, and continuously improve data and operational quality across projects and markets.

  • Support project setup, tracking, and status reporting activities.
  • Maintain project trackers, KPI reports, and operational dashboards.
  • Perform basic data validation and quality checks to identify and escalate issues.
  • Monitor and follow up on project queries and ensure timely resolution.
  • Coordinate with Delivery, Validation, Commercial, and other teams to support project execution.
  • Prepare and share regular reports, updates, and supporting documentation.
  • Assist with process improvement initiatives, reporting enhancements, and automation testing.
  • Ensure compliance with established SOPs, quality standards, and timelines.
  • Assist in testing and validating new reporting tools, automated solutions, and operational controls before deployment.
  • Promote adherence to established processes, quality standards, and best practices within project teams.

Qualifications

Education & Experience:

  • Bachelor's degree in Business Administration, Project Management, Statistics, Market Research, Data Analytics, or a related field preferred.
  • 1-2 years of experience in project coordination, operations support, reporting, or market research.
  • Experience working in a multi-country or regional support environment is an advantage.

Technical Skills:

  • Comfortable working with data, performing data validation, and preparing reports to support project monitoring and decision-making.
  • Ability to perform data validation and basic analysis.
  • Strong Microsoft Office skills, especially Ms Excel; Power BI knowledge is an advantage.

Communication & Stakeholder Management:

  • Strong verbal and written communication skills in English & Vietnamese language (mandatory); proficiency in multi country languages is an advantage.
  • Ability to coordinate effectively with cross-functional teams and stakeholders across multiple countries and functions.
  • Good communication, organization, and problem-solving skills.
  • Detail-oriented, proactive, and able to manage multiple tasks in a fast-paced environment.

Additional Information

Core Competencies:

  • High attention to detail and strong organizational skills.
  • Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.
  • Strong analytical mindset with the ability to identify data discrepancies, process gaps, and improvement opportunities.
  • Demonstrated commitment to integrity, professionalism, and ethical business practices.
  • Team-oriented with a collaborative and proactive approach to work.
  • Professional maturity and adaptability when working in a dynamic and changing business environment.

Process Improvement & Continuous Improvement:

  • Interest in identifying opportunities to improve processes, reporting, and operational efficiency.
  • Experience supporting process improvement, operational excellence, or standardization initiatives is preferred.
  • Ability to contribute ideas for automation and workflow enhancements that improve productivity and data quality.
  • Demonstrated ability to support issue resolution activities and contribute to preventive process improvements.

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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