BO Project Coordination Associate (Vietnamese Speaker)

Company Description

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge.  We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com. 

Job Description

This role is to support DA Delivery and Operations teams by ensuring high standards of project data quality, operational governance, and process execution across multiple countries and services. Objective of the role includes data validation, query management, issue resolution activities, improve process compliance, and support automation initiatives that reduce manual intervention and improve project execution consistency.
The role works closely with DA Delivery, Country Operations, Validation team, and other stakeholders to establish scalable controls, standardize practices, and continuously improve data and operational quality across projects and markets.

Data Quality Monitoring & Project Coordination:

• Support country-level project setup activities in collaboration with DA COE and DA Delivery teams, ensuring projects are configured accurately and on time.
• Track project progress across service lines and maintain project trackers to support timely delivery and milestone completion.
• Extract and consolidate project data, photos, and supporting information for services such as RRES, SFA, TD, and other DA initiatives.
• Coordinate with DA Delivery Leads and relevant stakeholders to ensure timely review, validation, and closure of project-related activities.
• Perform data quality checks and assist in identifying, documenting, and correcting data discrepancies across service projects.
• Prepare and maintain KPI tracking reports and dashboards, providing regular updates on project status, progress, and outstanding actions.
• Coordinate with cross-functional stakeholders, including Data Science, Validation & Reporting, DA Delivery, Commercial teams, to support data requests, issue resolution, and project execution.
• Support query management by coordinating investigations, organizing physical back-check activities with local teams, and tracking resolution and closure of identified issues.
• Monitor project performance indicators and highlight potential risks, delays, or SLA concerns to the DA Delivery Lead for timely intervention.
• Develop working knowledge of A2S/POS operations, vendor management processes, crowdsourcing operations, and asset management to effectively support project activities.

Automation & Process Improvement Support:

• Identify manual and repetitive operational activities that could benefit from automation or process improvements.
• Support the development and maintenance of automated reports, dashboards, validation checks, and monitoring tools.
• Coordinate with relevant teams to implement process enhancements and automation initiatives that improve operational efficiency.
• Maintain standardized trackers, templates, and workflows to ensure consistency across projects and countries.
• Support continuous improvement initiatives by documenting process gaps, challenges, and recommendations for enhancement.
• Monitor process performance and provide insights to help reduce turnaround times and improve data quality.
• Assist in testing and validating new reporting tools, automated solutions, and operational controls before deployment.
• Promote adherence to established processes, quality standards, and best practices within project teams.

Qualifications

Education & Experience:

• Bachelor's degree in Business Administration, Project Management, Statistics, Market Research, Data Analytics, or a related field preferred.
• 2-3 years of experience in project coordination, operations support, data management, or market research environments.
• Experience working in a multi-country or regional support environment is an advantage.
• Knowledge of market research services, products, and methodologies is preferred.

Technical Skills:

• Comfortable working with data, performing data validation, and preparing reports to support project monitoring and decision-making.
• Proficient in Microsoft Office applications, particularly Excel, Power BI, PowerPoint, and Word.

Communication & Stakeholder Management:

• Strong verbal and written communication skills in English; proficiency in multi country languages is an advantage.
• Ability to coordinate effectively with cross-functional teams and stakeholders across multiple countries and functions.

Core Competencies:

• High attention to detail and strong organizational skills.
• Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.
• Strong analytical mindset with the ability to identify data discrepancies, process gaps, and improvement opportunities.
• Demonstrated commitment to integrity, professionalism, and ethical business practices.
• Team-oriented with a collaborative and proactive approach to work.
• Professional maturity and adaptability when working in a dynamic and changing business environment.

Process Improvement & Continuous Improvement:

• Interest in identifying opportunities to improve processes, reporting, and operational efficiency.
• Experience supporting process improvement, operational excellence, or standardization initiatives is preferred.
• Ability to contribute ideas for automation and workflow enhancements that improve productivity and data quality.
• Demonstrated ability to support issue resolution activities and contribute to preventive process improvements.

Additional Information

GfK is the trusted source of relevant market and consumer information that enables its clients to make smarter decisions. More than 13,000 market research experts combine their passion with GfK’s 80 years of data science experience. This allows GfK to deliver vital global insights matched with local market intelligence from more than 100 countries. By using innovative technologies and data sciences, GfK turns big data into smart data, enabling its clients to improve their competitive edge and enrich consumers’ experiences and choices.

For more information, please visit http://www.gfk.com/ 

or follow GfK on Twitter: https://twitter.com/GfK

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion