Deputy Chief Information Officer for Delivery

Summary

This position is located in the Office of Information Technology (OIT), in Camp Springs, MD. As the Deputy Chief Information Officer for Delivery (DCIO), you will collaborate with the Chief Information Officer (CIO) in carrying out the strategic vision for information technology (IT) programs. He/she will direct and manage the headquarters staff in all areas related to the information technology resources of U.S. Citizenship and Immigration Services (USCIS).

Duties

• U.S. Citizenship and Immigration Services (USCIS) is an agency within the U.S. Department of Homeland Security (DHS). We lawfully administer immigration and naturalization adjudication functions and establish immigration services policies and priorities. The Office of Information Technology (OIT) develops and implements technology solutions that power USCIS operations. OIT is also responsible for anticipating and gathering mission needs and responding to the requirements identified by business users in the development, testing, integration, implementation, evaluation, operation, and maintenance of IT capabilities used to accomplish the mission of USCIS. Major Duties The DCIO for Delivery participates in monitoring of all delivery program activities, ensuring policy consistency, program effectiveness, quality project management, business values, and responding to all USCIS delivery needs. As such, he/she also represents USCIS on matters internal and external to the agency. The DCIO for Delivery will exercise executive direction and leadership in assisting the CIO in carrying out the following duties and responsibilities: Conceives plans, directs and coordinates the full range of IT delivery requirements of USCIS through subordinates, supervisors, and managers. Oversee the management and administration, development, implementation, and evaluation of state-of-the art, cutting- edge, global IT systems to ensure that they meet USCIS's mission. Designs and develops strategic plans to ensure a sound integrated IT architecture and promotes efficient use of resources, effective system design, and operation of all IT systems. Analyzes and evaluates, on a quantitative and qualitative basis, the effectiveness and business value of IT projects and operations ensuring the USICS efforts achieve agency goals of the designated programs. Ensures plans and programs and initiatives are budgeted for and are ready for implementation to support USCIS goals and milestones. Provides guidance/counsel to top-level executive management of an agency/organization with respect to information management technology program management activities with mission program priorities and performance, and to coordinate the efforts of the Information Technology workforce to deliver on those mission program priorities and performance. As a member of the agency's executive team, you will implement the President's Management Agenda within your specific area of responsibility. For an overview of the various responsibilities USCIS carries out within the Government, visit our website at http://www.uscis.gov.

Qualifications

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. For a sample resume, see Appendix 2 of OPM's Guide to Senior Executive Service Qualifications and the Qualifications Review Board. Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB) of your eligibility for noncompetitive appointment to the SES. There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs). The ECQs and TQs should be evident in the 2-page resume. TECHNICAL QUALIFICATIONS (TQs): Your resume should demonstrate accomplishments that would satisfy the technical qualifications. TQ 1: Demonstrated knowledge and ability to oversee and lead the design, implementation, and continuing development of modern, reliable, and secure end-to-end IT services and applications (i.e. DevOps practices, cloud-based business systems, network operations, web servers, Service Desk, telecommunications and IT security). TQ 2: Demonstrated ability to lead, manage, and build enterprise consensus for large, complex multi-component IT programs that may include multiple enterprises, multi-agency stakeholders and contractors, to include successes in leading the delivery of enterprise-level information technology solutions to significantly advance agency-level mission activities, providing modern digital-government, highly efficient, and state-of-the-art products and services to business customers. EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not effectively demonstrate evidence of the ECQs and TQs, you may not receive further consideration for the position. There are five ECQs: ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.

Education

This job does not have an education qualification requirement.

Evaluations

Our evaluation will be based on the information you provide. Verification of performance, suitability and security information from reference checks will be taken into consideration when making offers of employment. Once the application process is complete, a review of your resume and supporting documentation will be conducted. If you meet minimum qualifications, your Application Package will be further reviewed to determine if you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (MTQ) listed above. ECQs and TQs must be thoroughly addressed within your two (2) page resume. Separate narratives will not be accepted or reviewed. Highly Qualified applicants may undergo one or more interviews and may be referred to the selecting official for further consideration. Upon selection, if not already a member of the SES serving under a career appointment, the individual selected must have his/her executive qualifications certified by the U.S. Office of Personnel Management's SES Qualifications Review Board (QRB) before appointment to this position. The selected individual's application will be forwarded to the OPM for review and certification by the QRB, unless the selectee provides evidence of their noncompetitive status (i.e., a current SES, OPM QRB certified SESCDP graduate, or SES reinstatement eligible). Upon QRB certification, the selected individual will be required to serve a one-year probationary period. For more information regarding the SES, go to https://www.opm.gov/policy-data-oversight/senior-executive-service/

How to apply

To apply for this position, you must complete this application and submit any required documents specified in the Required Documents section and submit by 11:59 PM (EST) on the closing date of the announcement to receive consideration. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select and upload your résumé and/or other required documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the "Include Personal Information" section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

What to expect next

To verify the status of your application, sign in to your USAJOBS account (https://www.usajobs.gov/), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to. Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Required documents

A complete application includes items described below. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible). Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants. 1. REQUIRED: RESUME - All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each, no less than 11pt font and 0.8 margins) showing all relevant experience. Applicants seeking initial career appointment to the Senior Executive Service (SES) must include evidence of the ECQs and TQs. PLEASE DO NOT USE USAJOBS RESUME BUILDER. 2. REQUIRED VACANCY QUESTION/ASSESSMENT QUESTIONNAIRE RESPONSES: Responses are automatically submitted through USA Jobs when you apply to this vacancy. 3. ADDITIONAL REQUIRED DOCUMENTS: Applicants are required to submit the following supporting documentation if applicable: CURRENT OR FORMER SES MEMBERS: Must provide your SES appointment SF-50 (Notification of Personnel Action), and an SF-50 showing current career SES status or career SES reinstatement eligibility. SES CANDIDATE DEVELOPMENT PROGRAM (SESCDP) GRADUATES: Verification of successful completion of an OPM-approved SESCDP and OPM SES QRB certification. CURRENT FEDERAL CIVIL SERVICE EMPLOYEE: Must provide a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting you are a current Federal Civil Service employee. 4. REQUIRED: If you are not a current U.S. Citizenship & Immigration Services employee, a copy of your most recent annual performance appraisal (i.e., within the last 18 months form the closing date of this vacancy announcement, from either the Federal or private sector) is REQUIRED. Please remove your social security number and date of birth from any documentation you provide. If you are unable to provide your most recent annual performance appraisal, please provide a written justification explaining why you could not provide the requested documentation. Applicants who fail to provide the most recent annual performance appraisal or written justification explaining why you did not provide the requested documentation will be disqualified for further consideration because your application will be incomplete.

Other information

Veterans Preference: Veterans' preference is not applicable to the SES. Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders. Individuals selected for SES positions members may be subject to reassignment across geographical, organizational, and functional lines, and may be required to sign a Reassignment Rights and Obligation Agreement. Equal Employment Opportunity (EEO) Policy Statement: http://www.eeoc.gov/federal/index.cfm Employment Information Resources - Resource Center: https://help.usajobs.gov/how-to Males born after 12-31-1959 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx) If you are unable to apply online, please contact [email protected] OPM must authorize any employment offers made to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Noncareer SES employee in the executive branch, you must disclose that to the Human Resources Office.