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Tata Consultancy Services Linkedin · Posted 15d ago

Technical Architect

Charlotte

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Job Description

The Senior Application Engineer is responsible for providing advanced production support for critical enterprise applications built on the .NET platform with Oracle databases. This role requires strong hands‑on development & design expertise, deep troubleshooting skills, and the ability to independently investigate, diagnose, and resolve complex production issues. The engineer will act as a subject‑matter expert, ensuring application stability, performance, and reliability in a high‑availability environment.

Independently analyze, troubleshoot, and resolve complex production incidents, including performance issues, data discrepancies, and system failures.

Perform deep root cause analysis (RCA) for recurring issues and document findings with corrective and preventive actions.

Collaborate with L1/L2 support teams to guide issue triage, escalation, and resolution.

Act as a strong hands‑on .NET developer, capable of debugging application code, identifying defects, and implementing fixes.

Analyze application logs, stack traces, memory dumps, and thread dumps to diagnose issues.

Develop and deploy code fixes, patches, and enhancements with minimal production impact.

Ensure adherence to coding standards, secure coding practices, and performance best practices.

Write and analyze complex Oracle SQL queries to investigate data issues, validate business logic, and troubleshoot production defects.

Perform data analysis and reconciliation to resolve data integrity and processing issues.

Identify and tune inefficient SQL queries and database interactions impacting application performance.

Work closely with DBAs on indexing strategies, execution plans, and database‑related incidents.

TCS Employee Benefits Summary

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $140,000- 150,000 a year

Qualifications: BACHELOR OF COMPUTER SCIENCE

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