Regional Operations Manager
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About the role and team
Working at Uber means solving complex, real-world problems where performance and scale can't be separated. As a Regional Operations Manager, you aren't just overseeing a process; you are the driver navigating the messy reality of global systems to turn strategic goals into tangible execution. Whether you are incubating multi-tier supply partnerships or bridging the gap between business needs and advanced data science, you'll be expected to make smart decisions with imperfect information and own the outcomes end-to-end.
This role is built for those who thrive in high-stakes, fast-moving environments where the only constant is change. You will act as both a hands-on operator and a strategic partner, managing the tension of competing priorities and building processes from the ground up. If you are energized by ambiguity, stay steady under pressure, and are motivated by the challenge of moving the real world, this is where you'll grow.
What you'll do
- Build and lead high-impact strategic programs from the ground up, managing partner performance and scale-up targets to maximize benefit to the platform.
- Design, implement, and oversee automation and operational solutions to scale new and existing processes, always focusing on long-term efficiency and growth.
- Liaise with internal and external stakeholders-from senior executives to offshore technical teams-to find win-win solutions and drive alignment on shared goals.
- Leverage advanced analytics and business intelligence to uncover hidden patterns, troubleshoot bottlenecks, and challenge the status quo with data-driven recommendations.
- Act as an operational liaison with Product and Engineering teams to identify and build the tools and tech stack needed to reduce friction and improve scalability.
- Manage multi-tier projects under tight timelines, ensuring reliability and transparency while balancing competing priorities in a fast-paced environment.
Basic Qualifications
- 3+ years of professional experience in Operations, Program Management, Analytics, or a related fast-paced field (e.g., Consulting, Consumer Tech, Advertising).
- Bachelor's degree or equivalent professional experience.
Preferred Qualifications
- Proven track record of owning projects end-to-end and delivering measurable results in a startup or high-growth environment.
- Strong analytical and quantitative skills; highly proficient in Excel/Google Sheets and capable of using data to drive business decisions.
- Excellent communication and stakeholder management skills, with the ability to influence technical and non-technical teams.
- Hands-on experience managing and optimizing complex systems or digital campaigns.
- Proficiency in programming and scripting languages (SQL and Python are a plus).
- Experience with machine learning, optimization modeling, or advanced business intelligence tools (Tableau, Salesforce).
- Background in specialized industries such as Digital Advertising (GAM/DSP), Fleet Logistics, or Supply Management.
- Ability to work independently with a \"self-starter\" attitude, tackling problems that don't yet have a defined solution.
- Experience working with globally distributed stakeholders across multiple time zones and cultures.
Ready to Ride?
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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