Back to search
MongoDB Builtin · Indexed 2026-08-11

Senior IT VIP Support Specialist

Palo Alto, CA, USA 100K-180K Annually

Senior level Builtin
Continue to application Add your email once, then Caio opens the original posting.

Indexed description

MongoDB Senior IT VIP Support Specialist Reposted 19 Hours AgoSaved Easy Apply Hybrid Palo Alto, CA, USA Easy Apply 100K-180K Annually Senior level 100K-180K Annually Senior levelBig Data • Cloud • Software • DatabaseProvide single-threaded, white-glove IT and AV support for C-suite executives on the US West Coast. Own end-to-end onboarding, proactive device health, live-event AV, travel readiness, PagerDuty on-call, and confidential incident response. Build runbooks, automate diagnostics, train EAs, and maintain KPIs for MTTR/FTTR/CSAT while collaborating with AV Engineering, InfoSec, and workplace teams.Top Skills: Ai Agent-AssistConfluenceDex PlatformsDspsEndpoint ManagementEsimGoogle WorkspaceJAMFJIRAmacOSMerakiMicrosoft 365Microsoft TeamsMonitoring/Alerting ToolingOktaPagerdutyPowershellPythonQsysSlackT-MobileUtelogyVerizonVirtual AgentsWindowsZoomZoom DashboardsZoom Rooms

Free. 20 seconds. No password. See every match in this search.

Create a free Caio profile to unlock more results and save your role and location preferences.

Unlock free search
Want help applying to roles like this? Search Caio for free. If repetitive applications get heavy, Managed Job Search adds supervised execution for $99/month.
View Managed Job Search