Globe Life
Builtin · Indexed 2026-07-17
Bilingual Customer Retention Representative (Remote)
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Indexed description
Globe Life Bilingual Customer Retention Representative (Remote) YesterdaySaved Remote USA Entry level Entry levelInsurance • Financial ServicesHandle inbound cancellation calls and outbound lapse-recovery contacts to retain life insurance policyholders. Assess situations, recommend solutions, document interactions, maintain product knowledge, adapt communication bilingually (English/Spanish), and meet call center KPIs for retention, quality, and attendance in a remote environment.Top Skills: ExcelMS OfficeMicrosoft OutlookMicrosoft Word
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