Live Stream Reliability Engineer - AppleTV

The ASE Live Stream Engineering team is looking for a Live Stream Broadcast Systems Engineer. Our team powers live streaming experiences in the AppleTV app on Apple platforms and 3rd Party devices. You will contribute to the design and implementation of features, tools, and processes to ensure operational and engineering excellence in delivering live streaming events on the platform. Being a domain expert for live content acquisition, encoding, and delivery, you will drive investigations into any technical issues with the acquisition, ingest, encoding, and delivery. If this sounds like you, please apply now! We deliver highly available and performant solutions that power our outstanding live streaming experiences across the Apple TV App ecosystem.

Description

The ASE Live Stream Engineering team is looking for a Live Reliability Engineer to join our Services team. Our services power experiences in the Apple TV app on Apple platforms and 3rd Party TVs.

You will contribute to architectural discussions, create performant solutions, and participate in team development and knowledge growth. You will be a subject matter expert for live content acquisition, broadcast production and delivery. You will collect high-level project requirements, take ownership to lead cross-functional teams, and deliver first-class software.

Responsibilities:

Ability to work with and lead multiple projects, teams, and timelines

Support operational teams for live streaming services

Assist in broadcast transmission design for high profile live events

Setup and maintain live encoding and broadcast workflows

Work with cross-functional client teams to ensure live video features are preforming as expected

Ability to troubleshoot realtime live video delivery issues, under real-time pressure

Work with operations and production teams to collect requirements for new infrastructure buildouts

Work with operations teams to troubleshoot video delivery and live workflow issues

Troubleshoot complex partner and vendor integrations

Creating, maintaining and executing playbooks, RCAs and integration specifications

Preferred Qualifications

Familiar with SCTE-35/104 and SCTE-224/ESNI

AWS training and certification preferred

Command line operations and/or experience using scripting languages (bash, python, other) to solve operational and technical challenges in production workflows

BS/BA in Computer Science/Engineering or equivalent is preferred.

Minimum Qualifications

5+ years experience in live broadcast engineering support and on-air production systems

Experience with live encoding, video transport and/or cloud-based infrastructure

Strong understanding of video production and remote production engineering

Strong understanding of broadcast transport technologies

Strong understanding of live HLS encoding technologies

Ability to distill complex engineering solutions to production, business and product teams

This role will require after-hours and weekend support

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $142,300 and $263,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.