Member Experience Representative

Mochi Health Member Experience Representative 5 Hours AgoSaved Easy Apply Remote United States Easy Apply 15-25 Hourly Junior 15-25 Hourly JuniorHealthtech • TelehealthHandle inbound patient calls to answer questions about prescriptions, refills, appointments, and account status. Document interactions, follow up via secure portal when needed, escalate clinical issues per protocol, and maintain HIPAA and patient safety standards. Part-time, phone-first role with potential conversion to permanent.Top Skills: Headset With MicrophoneReliable Internet (25 Mbps)Secure Patient Portal