Principal Engineer-Conversational AI

Principal Engineer, Conversational AI,

Location: Hartford, CT or Wellesley, MA, Hybri

d
Required Qualification

s:
10+ years of experience with designing and building software engineering solutions in cloud environmen

ts.10+ years of experience in one or more modern languages, such as Python, Java, C#, JavaScript, SQL, e

tc.10+ years of experience with APIs, microservices, and modern software patte

rns5+ year(s) of soliciting complex requirements and managing relationships with key stakehold

ersStrong understanding of conversational AI technologies (e.g., chatbots, voice assistants, LLMs, STT/TTS, NLU/NLP engine

s).
As a Principal Software Engineer, you w

ill:
Create a technical vision to meet short- and longer-term business n

eeds.Ensure the long-term quality of the design and code of our software sys

tems.Oversee the creation and own critical software compon

ents.Lead hands-on, perform design and code and rev

iews.Help deploy and maintain large scale software in Production, ensure operational excell

ence.Possess expert knowledge in performance, scalability, distributed architecture, and engineering best pract

ices.Help translate business requirements into software system in an Agile environ

ment.Serve as technical lead on the most demanding, cross-functional proj

ects.Advise leadership on technical decisions, strong communications skills requ

ired.Help the career development of other team members, mentor individuals on advanced technical issues, help managers grow their t

eams.
Preferred Qualifica

tions:Strong communication skills, capable of effectively articulating technical and strategic concepts to multiple stakeho

lders.Hands-on experience with Large Language Models (LLM) and their practical applications in conversation

al AI.Experience developing and supporting voice and text cha

tbots.Advanced degree (Master or PhD) in Computer Science, Engineering, AI, or a related

field.
Education: Bachelor’s Degree or equivalent work experience in Computer Science, Information Systems, Data Engineering, Data Analytics, Machine Learning, or related field required. Master’s Degree pre