Technicien Support IT (eIT - End User IT) – Environnement Windows (H/F)

Company Description

Chez a3distrib, filiale de NielsenIQ, nous transformons les données de prospectus et d’e-commerce en insights stratégiques pour les plus grands acteurs de la grande consommation.
Entreprise à taille humaine, innovante et 100 % française, nous bénéficions de la puissance mondiale et de l’expertise analytique de NielsenIQ.
Venez faire partie d’une équipe où vos idées comptent, vos projets ont un impact réel, et la data façonne l’avenir du retail.

Job Description

Vos missions

• Au sein de l’équipe IT, vous assurez le support utilisateurs et contribuez aux opérations techniques en lien avec les équipes de développement.
• Support N1/N2 (Windows, Microsoft 365, réseau)
• Préparation, déploiement et gestion du matériel (PC, périphériques)
• Gestion des tickets et respect des SLA
• Lancement de livraisons applicatives
• Vérifications simples sur serveurs (logs, services…)
• Contribution à l’amélioration continue des processus IT

Qualifications

Profil recherché

• Bac +2/+3 en informatique
• Expérience significative (3 ans minimum) en support IT exigée
• Maîtrise de Windows, Active Directory, Microsoft 365
• À l’aise avec des environnements techniques et procédures de production
• Rigueur, autonomie, sens du service

Pourquoi nous rejoindre

• Poste polyvalent (support + technique)
• Interaction avec équipes IT et développement
• Possibilité d’optimiser et faire évoluer les process
• Télétravail partiel

Additional Information

30 461 euros brut annuel. Le positionnement au sein de cette fourchette salariale dépendra de critères objectifs, notamment de l’expérience, des compétences et des considérations d’équité interne.Nous nous engageons en faveur de l’égalité salariale et de la transparence des rémunérations. Les décisions relatives à la rémunération sont prises sur la base de critères objectifs, transparents et non discriminatoires, notamment au regard du genre.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion