Field Implementation Specialist / Instructional Designer

The Role:

Multiplied builds industrial AI for the world's largest construction and energy projects. Mission Builder — our builder intelligence solution — is deployed with Bechtel at Louisiana LNG, where roughly 5,000 craft professionals are building one of the largest energy projects in the country. We're rolling out to the first several hundred of them now. The rest of the site is the work ahead.

Mission Builder isn't a productivity tool. It's an intelligence layer. It captures what craft professionals on a jobsite already know — the sequence, the workaround, the reason the drawing doesn't match the field — and turns it into visual, step-by-step guidance the next crew can actually use. Decades of expertise that used to walk off site at the end of a rotation now compounds.

That only works if the people holding that expertise trust the system enough to put it in. That is the job. You'll be onsite full time, working under our Senior Field Implementation Lead, in the trailers and out at the work fronts, getting Mission Builder into the hands of the people doing the work. You'll onboard crews, walk a superintendent through building his first how-to guide, sit with a foreman who thinks this is one more app corporate is making him carry, and change his mind — not with a slide deck, but by showing him something that saves him a walk. Your classroom is an active LNG construction site. Sometimes it's a tailgate meeting. Sometimes it's fifteen minutes in a break trailer. Rarely is it a classroom.

What You'll Do:

• Drive adoption at the crew level. Onboard craft professionals and field leadership onto Mission Builder — mobile in the field, web for authoring — and get them from first login to first real contribution.
• Earn trust, not compliance. Field workers have seen tools that watch them. Mission Builder isn't one, and you'll be the person who can explain the difference credibly, in plain language, to a skeptical audience.
• Coach the experts. Work with superintendents, subject matter experts, and corporate training partners to turn tribal knowledge into structured how-to guidance — clear steps, real photos and video, the reasoning behind the sequence.
• Facilitate live and adapt on the fly. Read the room, drop the script when it isn't landing, and meet people where they are — under PPE, on a schedule, with limited connectivity.
• Build field-grade enablement. Job aids, quick-reference cards, short walkthroughs. Everything designed for a gloved hand and a two-minute window, not a training portal.
• Close the loop to product. You'll see what breaks, what confuses, and what people wish it did. You'll route that signal through the implementation lead to our product and design team, where it shows up in the next release.
• Track what's actually working. Adoption, contribution quality, where the platform is earning its place — and where it isn't. You'll bring the ground truth that shapes the program.

What You'll Bring:

• 3+ years driving adoption of software with real users — enterprise rollout, field enablement, technical training, or implementation. Titles vary; the work is what matters.
• Proven change management with resistant audiences. You've taken a tool people didn't ask for and made it something they'd fight to keep.
• Strong live facilitation with mixed audiences — trades, engineers, and executives, sometimes in the same hour.
• Genuine comfort on an industrial construction site, full time. Heat, noise, PPE, badge-in. (Safety training and PPE provided.)
• Fast ramp on unfamiliar software, and the confidence to teach it before you feel like an expert.
• Startup pace. Priorities move. Scope shifts. Ambiguity is the working condition, not an obstacle to it.
• Authorization to work in the United States.

Nice To Have:

• Time in energy, LNG, EPC, or heavy civil — especially if you've been on the craft side of it.
• Experience with AI-assisted or workflow software, or a real point of view on why field workers distrust it.
• Enablement experience with deskless or frontline workforces.

Details:

• $75,000–$95,000 base, commensurate with experience.
• Full-time, onsite 5 days per week at the Bechtel Louisiana LNG site.
• Immediate start preferred — the program is moving toward a September 1 go-live.

About Multiplied:

Most AI starts with the model. We start with the people.

The judgment that makes industrial work go right — the sequence, the correction, the reason the plan doesn't survive contact with the field — has never been captured in a form AI can use. It lives in the heads and hands of experienced builders, and it walks off site with them at the end of a project. Multiplied builds the systems that capture it in the flow of real work and structure it into intelligence a company can use.

Multiplied is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.