Forward Deployed Engineer

The Forward Deployed Engineer role exists because of a gap: powerful AI models on one side, the messy reality of how sales teams actually work on the other. You close that gap.

You embed with our customers, from fast-growing startups to enterprises like Porsche and Bosch, to understand how their revenue teams really operate. You configure and extend Demodesk on top of their stack: custom AI agents via our Agent Builder, CRM automations across Salesforce, HubSpot, and Pipedrive, integrations through our API, Make, and custom scripts. Sometimes you build something that goes straight into our product roadmap. Sometimes you build a one-off that saves a deal.

You are part researcher, part builder, part translator between how sales teams work today and what our platform should become next. You sit upstream of the product: what you learn in the field directly shapes what engineering builds.

Goals

• Lead technical discovery, pilots, and proof-of-concepts as the primary technical voice in front of prospects and customers
• Design and build custom AI agents, skills, and automations on the Demodesk platform for specific customer workflows
• Build integrations with customer systems: CRMs, dialers, telephony providers, internal tools, via our public API, webhooks, and automation platforms
• Own technical onboarding for strategic accounts, from architecture through go-live
• Handle security and compliance conversations: GDPR, works councils, data residency (our EU-native setup is a strength; you make it tangible)
• Feed field learnings back to product and engineering, and prototype features that become part of the core platform

What you bring

• 3+ years in software engineering, solutions engineering, or a forward-deployed role at a B2B software company
• Full-stack depth: you can configure, debug, and explain web applications, REST APIs, webhooks, and integration patterns, and script in Python or TypeScript
• Hands-on experience with LLMs: prompting, agent frameworks, or building AI-powered workflows
• Confidence leading technical conversations with both engineers and non-technical sales leaders
• Comfort with ambiguity: you scope, plan, and push work over the finish line without a spec
• Fluent German and English (many of our customers are in the DACH region)

• Experience with CRM ecosystems (Salesforce, HubSpot, Pipedrive) and their APIs
• Experience at an early-stage or high-growth startup
• Prior customer-facing engineering work: sales engineering, professional services, or technical consulting

• Well-funded and backed by Silicon Valley’s top investors & angels, including Y Combinator
• Full responsibility from day one and being part of our hierarchy-free and results-driven working environment
• Competitive compensation with uncapped variable
• Attractive stock compensation package
• Modern and central office in Munich, with free snacks and barista service
• Flexible working hours
• Attractive perks including gym memberships, healthcare coverage, top of the line MacBook or Linux machine, and a professional development budget
• Commuter benefits and regular team face time in Munich

Demodesk is the AI that does the job, not the AI that tells you what to do. For ten years, sales AI has handed dashboards to overwhelmed reps and called it transformation. We built something different: AI agents that join every sales conversation, update the CRM, send the follow-ups, coach reps after every call, and flag deals at risk before they slip.

Founded in Munich in 2018 and backed by $15M from Balderton, Y Combinator, and the founders of HubSpot and Pipedrive, we serve 300+ customers and 20,000+ sales professionals across Europe, including Porsche, Bosch, Treatwell, OMR, and Enpal. GDPR-native, ISO 27001 certified, EU-only data. We are still small enough that everyone's fingerprints are on the product.