Senior AI Agent Engineer / Agent Wrangler

Permanent position at Twoday | Consultant role with a public sector client

Twoday is the leading digital transformation partner in Northern Europe with a global presence. With approximately 3,000 specialists, we collaborate with some of the most admired private and public organisations to deliver cutting-edge digital solutions. Our expertise spans software engineering, Data & AI, cloud platforms, digital experiences and business applications.

We are now looking for a Senior Platform Engineer to help transform a large-scale development and deployment platform from traditional DevOps into a modern AI-assisted and agentic engineering setup.

Permanent position at Twoday | Copenhagen

Senior AI Agent Engineer / Agent Wrangler

Do you know what happens after the AI demo?

Most AI projects look impressive during a presentation. Far fewer survive production.

We're looking for an experienced AI engineer to help one of Denmark's largest public organisations build, govern and operate AI agents that citizens and employees can actually rely on.

This is not a research role.

It is not an AI strategy role.

And it is not a prompt engineering role.

We're looking for someone who has already built agentic AI solutions in production and understands what happens when autonomous systems meet real users, governance requirements and operational reality.

What You'll Do

You'll help establish the technical foundation for operational AI agents used in a complex public-sector environment.

Your Responsibilities Include

• Designing agent architectures and decision patterns
• Defining agent autonomy and human-in-the-loop workflows
• Building reusable agent frameworks, templates and guardrails
• Reviewing architecture and code with experienced developers
• Monitoring AI agents in production and improving behaviour over time
• Investigating incidents, correcting agent behaviour and documenting changes
• Advising on model strategy and fallback between open-source models
• Helping internal development teams build AI solutions safely and consistently

We're looking for someone who has actually done this before

You Have

• Built at least one agentic AI or autonomous LLM solution that is running in production
• Designed how agents make decisions and when humans must intervene
• Implemented both soft and hard guardrails
• Worked with prompt design, input/output filtering and policy enforcement
• Practical experience mitigating hallucinations, prompt injection and jailbreak attempts
• Monitored AI systems after deployment and improved them based on production behaviour
• Worked with evaluation, regression testing and AI quality assurance
• Helped other developers through architecture reviews, code reviews or technical mentoring

Ideally You Also Have Experience With

• Multi-agent systems
• LangGraph, AutoGen, CrewAI or similar orchestration frameworks
• Open-source models
• RAG architectures
• Kubernetes
• Python
• Docker
• EU-hosted AI platforms
• GDPR, the EU AI Act and NIS2

What Matters Most

We're less interested in titles than experience.

You Might Currently Be Working As

• AI Engineer
• AI Platform Engineer
• Staff Engineer
• Principal Engineer
• Senior Software Engineer
• Solution Architect (hands-on)
• Machine Learning Engineer

What matters is that you've already built and operated agentic AI systems yourself.

Practical information

• Full-time position
• Copenhagen
• Onsite collaboration with the customer four days per week
• Fluent spoken and written Danish is a mandatory requirement

About Twoday

Twoday operates from modern offices across 30 locations in Norway, Sweden, Denmark, Finland, and Lithuania. We have a strong and unique social environment with highly engaged employees. If you are the candidate we are looking for, you will play a central role with exciting opportunities to grow within an international and innovative group, working on cutting-edge technology and software solutions. You will also have the flexibility to occasionally work from one of our main offices in Oslo, Stockholm, Copenhagen, Helsinki or Vilnius.

Diversity & inclusion

Do you not meet all the requirements? Studies show that women and minorities are less likely to apply for a job if they don’t meet every qualification. At Twoday, we are committed to building a workplace and community where everyone is welcome. If you are excited about this role but your previous experience doesn’t perfectly align with the job description, we still encourage you to apply.