AI Solutions Delivery Lead (Information Technology Manager II) - 60024559

Job Responsibilities

PURPOSE OF POSITION

The AI Solutions Delivery Lead serves as the technical leader within the AI Strategy & Adoption group, responsible for AI capability research, strategy, light delivery (proofs-of-concept and lightweight integrations), and vendor partnership coordination for substantive AI implementations. This role works in close coordination with the Digital Workplace Learning & Adoption Manager who handles the agency-wide AI fluency and adoption scope. Together the two roles form the AI Strategy & Adoption group’s leadership, reporting directly to the CIO.

Essential Functions

AI Research and Strategy (35%)

• Track emerging AI capabilities, vendor offerings, and best practices relevant to the agency’s mission.
• Evaluate AI platforms, tools, and services for agency use — including LLM platforms, AI coding tools, document automation, and data analysis capabilities.
• Develop and maintain the agency’s AI strategy in coordination with the CIO.
• Advise the CIO and agency leadership on AI opportunities, risks, and investment priorities.

Light Delivery and Proofs-of-Concept (30%)

• Execute hands-on delivery of lightweight AI integrations, proofs-of-concept, and pilot projects.
• Build and demonstrate AI-powered tools for agency use cases (document automation, data query assistance, reporting automation, workflow optimization).
• Coordinate with Tech Delivery teams when AI work intersects with application delivery.
• Evaluate and validate AI solutions before broader deployment.

Vendor Coordination (20%)

• Coordinate with external vendors and partners for substantive AI implementations that exceed light delivery scope.
• Manage vendor evaluation, SOW development, and engagement oversight for AI-related procurements.
• Serve as internal subject-matter expert on AI vendor landscape and procurement considerations.

AI Governance and Coordination (15%)

• Support the CIO in AI governance and policy — including AI acceptable use policy operationalization, vendor evaluation standards, and alignment with state and federal guidance.
• Coordinate with the Digital Workplace Learning & Adoption Manager on agency-facing AI communication, training content, and adoption program substance.
• Participate in AI tool standardization and AI champions network activities.

This position is located in the Office of Information Technology.

Minimum And Additional Requirements

A bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology. Relevant experience may substitute for the bachelor's degree on a year-for-year basis.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Data Science, Information Technology, or a related field, or equivalent combination of education and experience.
• Five (5) years of progressive experience in technology roles with demonstrated AI/ML exposure.
• Strong awareness of current AI capabilities across major platforms (OpenAI, Anthropic, Microsoft, Google) and vendor offerings.
• Hands-on experience with AI tools and platforms — comfortable building proofs-of-concept, evaluating AI solutions, and doing prompt engineering work.
• Strong written and verbal communication skills with the ability to communicate AI concepts to non-technical stakeholders and agency leadership.
• Experience with applied AI/ML in production or near-production settings (RAG systems, document automation, AI-assisted workflows).
• Experience coordinating AI vendor engagements or managing AI-related procurements.
• Familiarity with AI governance frameworks, responsible AI practices, and data privacy considerations (FERPA).
• Experience in state government, K–12 education or similarly regulated environments.
• Experience with Python, Azure AI services, or modern AI development tooling.
• Graduate degree in a relevant field.

Additional Comments

WORKING CONDITIONS

• On-call availability may be required for mission-critical system incidents.
• Background check required.

ONLY THOSE APPLICANTS CHOSEN FOR AN INTERVIEW WILL BE NOTIFIED BY LETTER THAT THE POSITION HAS BEEN FILLED.

http://www.ed.sc.gov/jobs/human-resources/title-ix-nondiscrimination/

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted or reviewed in lieu of the application. I have read and acknowledge the above statement.

• Yes
• No

02

I understand that a criminal record investigation will be conducted prior to employment being offered by the South Carolina Department of Education. My personal identifying information will be processed through the South Carolina Law Enforcement Division (SLED).

• Yes
• No

03

Do you have a bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information science or a related field ?

• Yes
• No

04

Do you have experience in state government, K–12 education or similarly regulated environment?

• Yes
• No

05

How did you hear about this position?

• Careers.sc.gov
• Indeed.com
• LinkedIn
• Other (Please specify below)

06

If you answered “other” in the question above, please specify where you heard about this position below.

• Required Question