AI Solutions Delivery Lead (Information Technology Manager II) - 60024559

Job Responsibilities

PURPOSE OF POSITION

The AI Solutions Delivery Lead serves as the technical leader within the AI Strategy & Adoption group, responsible for AI capability research, strategy, light delivery (proofs-of-concept and lightweight integrations), and vendor partnership coordination for substantive AI implementations. This role works in close coordination with the Digital Workplace Learning & Adoption Manager who handles the agency-wide AI fluency and adoption scope. Together the two roles form the AI Strategy & Adoption group’s leadership, reporting directly to the CIO.

Essential Functions

AI Research and Strategy (35%)

• Track emerging AI capabilities, vendor offerings, and best practices relevant to the agency’s mission.
• Evaluate AI platforms, tools, and services for agency use — including LLM platforms, AI coding tools, document automation, and data analysis capabilities.
• Develop and maintain the agency’s AI strategy in coordination with the CIO.
• Advise the CIO and agency leadership on AI opportunities, risks, and investment priorities.

Light Delivery and Proofs-of-Concept (30%)

• Execute hands-on delivery of lightweight AI integrations, proofs-of-concept, and pilot projects.
• Build and demonstrate AI-powered tools for agency use cases (document automation, data query assistance, reporting automation, workflow optimization).
• Coordinate with Tech Delivery teams when AI work intersects with application delivery.
• Evaluate and validate AI solutions before broader deployment.

Vendor Coordination (20%)

• Coordinate with external vendors and partners for substantive AI implementations that exceed light delivery scope.
• Manage vendor evaluation, SOW development, and engagement oversight for AI-related procurements.
• Serve as internal subject-matter expert on AI vendor landscape and procurement considerations.

AI Governance and Coordination (15%)

• Support the CIO in AI governance and policy — including AI acceptable use policy operationalization, vendor evaluation standards, and alignment with state and federal guidance.
• Coordinate with the Digital Workplace Learning & Adoption Manager on agency-facing AI communication, training content, and adoption program substance.
• Participate in AI tool standardization and AI champions network activities.

This position is located in the Office of Information Technology.

Minimum And Additional Requirements

A bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology. Relevant experience may substitute for the bachelor's degree on a year-for-year basis.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Data Science, Information Technology, or a related field, or equivalent combination of education and experience.
• Five (5) years of progressive experience in technology roles with demonstrated AI/ML exposure.
• Strong awareness of current AI capabilities across major platforms (OpenAI, Anthropic, Microsoft, Google) and vendor offerings.
• Hands-on experience with AI tools and platforms — comfortable building proofs-of-concept, evaluating AI solutions, and doing prompt engineering work.
• Strong written and verbal communication skills with the ability to communicate AI concepts to non-technical stakeholders and agency leadership.
• Experience with applied AI/ML in production or near-production settings (RAG systems, document automation, AI-assisted workflows).
• Experience coordinating AI vendor engagements or managing AI-related procurements.
• Familiarity with AI governance frameworks, responsible AI practices, and data privacy considerations (FERPA).
• Experience in state government, K–12 education or similarly regulated environments.
• Experience with Python, Azure AI services, or modern AI development tooling.
• Graduate degree in a relevant field.

Additional Comments

WORKING CONDITIONS

• On-call availability may be required for mission-critical system incidents.
• Background check required.

ONLY THOSE APPLICANTS CHOSEN FOR AN INTERVIEW WILL BE NOTIFIED BY LETTER THAT THE POSITION HAS BEEN FILLED.

http://www.ed.sc.gov/jobs/human-resources/title-ix-nondiscrimination/