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ThoughtStorm Linkedin · Posted 10d ago

Artificial Intelligence Engineer

Canada

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Indexed description

  • 5+ years of experience developing Artificial Intelligence and Machine Learning solutions.
  • Hands-on experience implementing Generative AI and Large Language Model (LLM) solutions in enterprise environments.
  • 5+ years of experience implementing contact centre solutions utilizing Amazon Connect.
  • Experience configuring and developing Amazon Connect Customer AI Agents.
  • Extensive experience designing, developing and implementing Amazon Connect cloud-based contact centre solutions.
  • Experience integrating Amazon Bedrock services with Amazon Connect solutions.
  • Experience designing, developing and optimizing prompts for conversational AI, virtual assistants and AI agents.
  • Experience with AWS services including Amazon Connect, Amazon Bedrock, Amazon Lex, AWS Lambda, API Gateway, Amazon DynamoDB, Amazon S3, CloudWatch, EventBridge and IAM.
  • Knowledge of Azure OpenAI, Azure AI Services, Azure AI Foundry, Google Vertex AI, Gemini and equivalent AI platforms.
  • Strong experience with Python development.
  • Experience with JavaScript, Node.js and related technologies.
  • 5+ years of experience implementing conversational AI, IVR or contact centre solutions.


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