AI Change Specialist

Introduction:

About Us

Brisbane North PHN is committed to improving health outcomes through strong partnerships and innovative primary healthcare solutions. We’re an organisation that values Integrity, Diversity, Courage, Collaboration, and Impact - and we’re looking for someone who shares those values.

Description:

About The Role

As our AI Change Specialist, you will lead the adoption of AI-enabled ways of working across Brisbane North PHN. Working closely with all levels of staff, you will support practical, safe and responsible AI use by building workforce capability, guiding change, strengthening governance, and helping teams realise measurable value from tools such as Microsoft 365 Copilot, AI agents, automation and other emerging technologies.

Role-specific

• Lead organisational adoption of AI-enabled ways of working by coaching leaders and teams, building capability, and embedding sustainable change across the organisation.
• Drive the adoption, implementation and effective use of AI technologies, including AI-enabled workflows, automation initiatives, Microsoft Copilot, agentic capabilities and other Microsoft 365 capabilities, to improve organisational efficiency, outcome delivery, organisational performance and innovation.
• Design and deliver training, awareness, and capability uplift programs to improve AI literacy, responsible use, and workforce confidence, including Executive capability.
• Lead the implementation of AI governance frameworks, policies and controls to support responsible and ethical use and governance maturity, including compliance with privacy, security, lifecycle and escalation pathways.

Skills and Experiences:

About You

You have relevant tertiary qualifications in information technology or related disciplines and demonstrated experience delivering user adoption, change management, communication and training initiatives for new technologies across diverse staff groups.

Qualifications And Experience

• Tertiary qualification in information technology, business, data, organisational change, project management, or a related discipline.
• Relevant certifications or professional development in change management, project delivery, Microsoft technologies, Copilot, cloud platforms or AI governance will be highly regarded.
• Demonstrated experience delivering user adoption, change management, communication and training initiatives for new technologies across diverse staff groups.
• Demonstrated experience in stakeholder engagement, influencing and communication skills, including the ability to explain AI concepts and practical applications clearly to stakeholders at all levels.
• Strong expertise across Microsoft 365 technologies, including Copilot, SharePoint, Teams, Power Platform, and Microsoft Purview.
• Sound understanding of responsible AI principles, governance frameworks and emerging regulatory expectations, with awareness of relevant Australian and international standards.

Why Join Us?

At Brisbane North PHN, you’ll be part of a values-led team where people and purpose come first. We offer meaningful work that directly contributes to better health outcomes in our community, alongside a supportive and flexible work environment.

Here’s what you can expect:

We offer meaningful work, a values-led culture and a strong focus on people.

Benefits include:

• Purpose-led work that delivers real community impact
• Hybrid flexible work and wellbeing support
• Salary packaging with generous NFP tax concessions
• 5 weeks’ annual leave
• Annual Professional Development funding to support your career growth
• Modern office-based Northside of Brisbane
• Access to EAP for you and your family

Ready to Make an Impact?

• Apply now with your resume and a brief cover letter (max. 2 pages).
• Direct any queries to [email protected]
• Review the position description - copy and paste the URL into your browser: https://brisbanenorthphn.org.au/web/uploads/downloads/Position-descriptions/PD-AI-Change-Specialist-10.07.2026.pdf
• 18-month contract. Salary commensurate with experience.
• Applications will be reviewed as received, and we may close the advertisement prior to the closing date 26/07/2026 if a suitable candidate is identified.

Brisbane North PHN is committed to diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disability, and those with lived and living experience of mental illness.