AI Workflow & Automation Technician

We’re hiring an AI Workflow & Automation Technician for our healthcare and insurance brokerage businesses.

This is not a traditional sales, marketing, finance or admin role.

We’re looking for an AI-native person who can help our brokers and operations team work faster, smarter and more consistently using tools like Claude & Chat, automation platforms and modern workflow systems.

You’ll help improve claims management, client onboarding, renewal preparation, proposal packs, CRM notes, insurer comparison workflows, follow-ups, internal templates and day-to-day broker support.

You don’t need to be a software developer or a qualified insurance broker.

You do need to be practical, curious, organised, careful with confidential information, and good at helping non-technical people use AI safely.

Role: AI Workflow & Automation Technician

Sector: Health insurance brokerage / employee benefits

Location: Birmingham / West Midlands preferred

Salary: £28,000–£42,000 depending on experience

Interested? Message us with your CV or a short note explaining how you currently use AI and one business workflow you’d love to improve.

Company Description

Alliance Health Group is a healthcare first organization dedicated to providing excellent patient care and improving clinicians workflows. The business has a technology base ready for the exciting opportunities the new technologies bring.

With a network of over 2,000 consultants across all GMC-recognized specialties, Alliance Health Group ensures high-quality care and efficiency by focusing on clinically appropriate, forward looking solutions.