Back to search
Accenture New Zealand Linkedin · Posted 12d ago

Salesforce Agentforce Consultants

New Zealand

Linkedin
Continue to application Add your email once, then Caio opens the original posting.

Indexed description

About The Role

We are building a pipeline of talented Salesforce Agentforce Consultants and Service Designers to support upcoming opportunities across our Salesforce and AI transformation programs.

This role sits at the intersection of AI, customer experience, and Salesforce delivery, focusing on designing and implementing intelligent, scalable, and user-centric solutions using Salesforce Agentforce.

What You’ll Do

  • Design and deliver AI-powered Agentforce solutions and customer journeys
  • Work closely with stakeholders to gather requirements and translate them into scalable solution designs
  • Lead journey mapping and process design workshops, shaping customer experience outcomes
  • Design AI workflows, prompts, and conversational experiences
  • Create key delivery artefacts (process maps, user stories, high-level designs)
  • Collaborate with product owners, developers, and AI teams to deliver integrated solutions
  • Support testing, UAT, and ongoing optimisation of deployed solutions
  • Build strong client relationships and contribute to successful project delivery

    • What We’re Looking For

  • Experience working across Salesforce platforms (Service Cloud, Experience Cloud, Data Cloud, etc.)
  • Strong stakeholder management and communication skills
  • Experience in solution design, business analysis, or consulting roles
  • Ability to translate business needs into practical, scalable solutions
  • Understanding or exposure to AI / GenAI / LLM concepts

    • Nice to Have

  • Experience with Agentforce, conversational design, or AI assistants
  • Financial Services industry experience
  • Knowledge of integrations (e.g. MuleSoft, ETL tools)
  • Experience with SQL, JavaScript, or HTML
  • Salesforce certifications

    • Additional Information

  • International applicants are encouraged to apply

    • Free. 20 seconds. No password. See every match in this search.

    Create a free Caio profile to unlock more results and save your role and location preferences.

    Unlock free search
    Want help applying to roles like this? Search Caio for free. If repetitive applications get heavy, Managed Job Search adds supervised execution for $99/month.
    View Managed Job Search