AI Software Engineer

Unum Technology Centre in Carlow serves as a strategic software development and IT services centre supporting Unum, a leading provider of income protection in the US. Our team of IT professionals build solutions and critical business applications to digitally transform the way we do business.

The Gen AI Engineer designs and refines AI-generated prompts using advanced LLMs such as GPT-4 and BERT, supporting validation cycles and applying NLP/ML techniques to evaluate and optimize model performance. They collaborate with senior leaders, stakeholders, and cross-functional teams to align AI solutions with business objectives, while clearly communicating technical insights to non-technical audiences. The role also involves developing AWS-based applications, testing and improving system performance, staying current with AI advancements, and contributing to team growth through mentoring and best practice sharing.

The Role

• Design and refinement of AI-generated text prompts using forefront generative LLMs (e.g., GPT4) and discriminative LLMs like BERT.
• Design and lead validation and iteration cycles.
• Engage with senior leaders, stakeholders, content experts, and product units for collaborative decision-making.
• Optimize our language models ensuring they echo Unum's objectives.
• Employ advanced NLP and ML methodologies for thorough evaluation of LLMs.
• Communicate technical outcomes clearly to non-technical stakeholders.
• Oversee and enhance AI prompt efficacy, keeping abreast with AI innovations.
• Mentor junior colleagues, imparting software engineering best practices.
• Develop applications utilizing AWS Technologies.
• Identify and address system/software discrepancies through rigorous testing.

• Bachelors Degree in Computer Science is preferred, or equivalent relevant business experience
• 2+ years experience with demonstrated success at the Associate level in software development and software development practices or equivalent experience
• Shows evidence of analytical ability
• Takes a logical, analytical approach to problem solving and pays close attention to detail
• Knowledge of Agile Development Methodologies
• Self motivated and results oriented
• Takes an innovative approach to problem solving
• Demonstrates strong focus on quality delivery and delighting customers; holds self to high standards of delivery
• Demonstrates good oral and written communication skills.
• Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.

• Experience with LLM fine-tuning and prompt engineering frameworks
• Familiarity with MLOps and model lifecycle management
• Hands-on experience with evaluation and benchmarking of LLMs

#Hybrid

What We Offer

Our size and successful history in Carlow means we can offer you exceptional development and progression, supported by continual learning programs, IT Certifications & third level tuition reimbursement. We offer work-life-balance with flexible working arrangements (including hybrid) and initiatives in support of your well-being. Our attractive range of benefits and reward initiatives includes competitive compensation, 25 days annual leave, paid health insurance, pension scheme, annual performance-based bonus, paid maternity/paternity/adoptive leave, reward programs, and an opportunity to engage with charity and community activities.

Company

Unum