Technical Program Manager & Senior Engineer

■Why Gazai?

・Flat, flexible org — we value your ideas and your ability to execute

・Work closely with the world’s greatest entertainment hub while staying at the forefront of AI product trends

・Location: Taipei (Da’an MRT area), hybrid (up to 2 remote days/week)

・Headcount: 1

・Compensation: approx. NT$1.5M–2.0M (depending on experience)

■What you’ll work on

This is a high-ownership, multi-hat role that combines TPM, senior engineer, and Taipei office operations.

Build next-generation AI interactive experiences:

• Manage our software development team across Taipei and Tokyo while developing AI-driven companion mobile app, content creation platform, and agentic B2B product suites
• Collaborate closely with product planning and operations teams in Tokyo; manage expectations and prioritize incoming requests while maintaining a healthy product backlog and sprint schedules
• Facilitate cross-functional alignment (workshops, sprint planning, retros, stakeholder reviews) and convert outcomes into executable plans
• Own delivery quality for critical releases: test team deliverables, validate edge cases, and sign off on release readiness. Maintain and update automated tests
• Create and maintain clear specs, runbooks, and process docs (release checklists, sprint rituals, onboarding) so work scales across regions
• Design and build scalable, performant, and aesthetically pleasing solutions that provide a top-tier experience to our 2B and 2C users
• Own release readiness: testing coordination, go/no-go, App Store submission, and unblock last-mile delivery issues
• Drive production observability and performance improvements (monitoring, alerting, latency analysis) and turn findings into prioritized work
• Provide around-the-clock immediate support for production issues: rapid triage, troubleshooting, and coordination to restore service and prevent recurrence
• Because we’re a small team, daily hands-on coding and direct contribution to production code are also expected. This is not a pure management function

Own Taipei office operations

• Be accountable for Taipei office performance (delivery, cost, and outcomes) across both Taiwan partner work and Tokyo HQ priorities. Proactively communicate trade-offs when needs conflict
• Define Taipei office policies, communicate them clearly with the team, and align with Tokyo HQ and Taipei stakeholders. Be prepared to justify all policy-related decisions
• Take ownership of hiring, onboarding, and empowering Taipei office members
• Own critical engineering tools and vendor relationships (accounts/access, renewals, cost awareness, and keeping the team unblocked)
• Design and build productivity products that facilitate internal processes and Investor Relations activities

Engage with local partners in Taiwan

• Manage relationship and expectations with our main partner company and stakeholder in Taiwan
• Own enterprise partner enablement: onboarding, admin training, documentation, and ongoing support for partner operators
• Translate partner needs into shipped product: define requirements, prioritize, and deliver enterprise features
• Run partner programs end-to-end: plan and execute workshops/training sessions, including materials, logistics, and follow-up
• Maintain a tight feedback loop: collect partner feedback/FAQs, track unresolved questions, and drive improvements to product, content, and operations
• Support on-site seminars to promote our brand at major universities and organizations in Taiwan

■What we’re looking for

• 🇹🇼 🇺🇸 🇯🇵 Comfortable working in Japanese, Mandarin, and English day-to-day. Can work directly with Tokyo HQ in Japanese (meetings + written docs) without a human translator.
• 10+ years of software development experience with a combination of Javascript / Typescript, Python, and full stack software development
• Experience designing and building scalable, performant, and AI-friendly infrastructure. Need to be infra-literate and know common tradeoffs between different designs
• Experience leading cross-regional, cross-functional teams that speak different languages
• High bar for quality user experience and product polish
• Experience shipping consumer mobile apps (iOS/Android), including release readiness and store review/compliance constraints
• Strong problem-solving in production environments (debugging, performance, observability/monitoring)
• A knack for internal process efficiency through tooling and automation
• Experience building and maintaining test strategy across manual QA and automated E2E (mobile + backend), and keeping releases stable under fast iteration
• Experience supporting enterprise/B2B partners: onboarding, admin enablement, training materials, and ongoing support
• Strong stakeholder management (internal + external): can run meetings, write follow-ups, and drive decisions with imperfect information
• Strong written communication: can write clear specs, decision records, and operational runbooks in English and coordinate Japanese and Mandarin contexts
• Bonus: you’re into ACG culture (anime/comics/games)!

■If this sounds like you, we’d love to meet you

・Willing to own cross-regional technical, product, and management initiatives

・Able to own action items within and beyond the defined scope

・Want to build AI-powered, innovative products

・Enjoy rapid iteration and creative freedom

・Want to make a real impact in a small team

—— Gazai is looking for you!

■為什麼選擇 Gazai？

・扁平化、靈活的組織架構－我們重視您的想法和執行能力

・與世界頂級娛樂中心緊密合作，同時始終走在 AI 產品趨勢的前沿

・工作地點：台北（大安捷運站附近），混合辦公（每週最多 2 天遠距辦公）

・招募人數：1 人

・薪資：約 150 萬至 200 萬新台幣（視經驗而定）

■您的工作內容

這是一個責任重大、身兼多職的職位，融合了技術專案經理 (TPM)、高級工程師和台北辦公室營運等職責。

建構下一代 AI 互動體驗：

管理我們位於台北和東京的軟體開發團隊，開發 AI 驅動的配套行動應用程式、內容創作平台和智慧 B2B 產品套件

與東京的產品規劃和營運團隊緊密合作；管理預期並確定收到的請求的優先級，同時保持健康的產品待辦事項清單和迭代計劃。

促進跨職能協作（研討會、迭代計劃會議、回顧會議、利害關係人評審），並將成果轉化為可執行的計劃。

負責關鍵版本的交付品質：測試團隊交付物、驗證極端情況並確認發布準備就緒。維護和更新自動化測試

建立並維護清晰的規格、運作手冊和流程文件（發布清單、迭代流程、入職培訓），確保工作能夠跨區域擴展

設計並建立可擴展、高效且美觀的解決方案，為我們的 2B 和 2C 用戶提供一流的體驗

負責發布準備：測試協調、發布決策、App Store 提交以及解決最後一公里交付問題

推動生產環境可觀測性和效能改進（監控、警告、延遲分析），並將發現轉化為優先工作

為生產問題提供全天候即時支援：快速分類、故障排除和協調，以恢復服務並防止問題再次發生

由於我們團隊規模較小，因此需要您每天進行實際編碼工作並直接貢獻於生產代碼。這不是純粹的管理職能

負責台北辦公室的營運

對台北辦公室的績效（交付、成本和結果）負責，包括台灣合作夥伴的工作和東京總部的優先事項。當需求發生衝突時，主動溝通權衡利弊。

制定台北辦公室的各項政策，清楚傳達給團隊，並與東京總部和台北的利害關係人保持一致。準備好為所有政策相關決策提供合理的解釋

負責台北辦公室成員的招募、入職和賦能

負責關鍵工程工具和供應商關係（帳戶/存取權限、續約、成本控制以及確保團隊工作順暢）

設計並建構能夠促進內部流程和投資者關係活動的生產力產品

與台灣當地合作夥伴保持溝通

管理與我們在台灣的主要合作夥伴公司和利害關係人的關係和預期

負責企業合作夥伴賦能：包括入職培訓、管理員培訓、文件編寫以及對合作夥伴營運人員的持續支持

將合作夥伴需求轉化為可交付的產品：定義需求、確定優先順序並交付企業功能

端到端地運作合作夥伴計畫：規劃並執行研討會/培訓課程，包括材料準備、後勤支援和後續跟進

保持緊密的回饋機制：收集合作夥伴的回饋/常見問題解答，追蹤未解決的問題，並推動產品、內容和營運的改進

支持在台灣主要大學和機構舉辦現場研討會，以推廣我們的品牌

■我們正在尋找：

🇹🇼 🇺🇸 🇯🇵 能夠熟練地使用日語、普通話和英語進行日常工作。能夠直接用日文與東京總部溝通（會議和書面文件），無需人工翻譯。

擁有10年以上軟體開發經驗，精通JavaScript/TypeScript、Python以及全端軟體開發。

擁有設計和建造可擴展、高性能且對人工智慧友好的基礎設施的經驗。需要具備基礎設施知識，了解不同設計方案之間的常見權衡

擁有領導跨區域、跨職能團隊（使用不同語言）的經驗

對使用者體驗和產品打磨有極高的要求

擁有發布消費者行動應用程式（iOS/Android）的經驗，包括發布準備和應用程式商店審核/合規性要求

在生產環境中擁有強大的問題解決能力（調試、效能、可觀測性/監控）

擅長透過工具和自動化提高內部流程效率

擁有建置和維護測試策略的經驗，涵蓋手動QA和自動化端到端測試（行動裝置+後端），並在快速迭代下保持版本穩定

擁有支持企業/B2B合作夥伴的經驗：包括入職培訓、管理員賦能、培訓材料和持續支持

擁有強大的利害關係人管理能力（內部+外部）：能夠主持會議、撰寫後續報告，並在資訊不完整的情況下推動決策

具備強大的書面溝通能力：能夠用英語撰寫清晰的規範、決策記錄和操作手冊，並能協調日語和普通話環境

加分：您認同ACG文化（動漫/漫畫/遊戲）！

■如果您符合以上描述，我們非常期待與您見面

・願意負責跨區域的技術、產品和管理項目

・能夠獨立負責既定範圍內及範圍外的各項工作

・渴望打造人工智慧驅動的創新產品

・享受快速迭代與創作自由

・希望在小型團隊中發揮真正的影響力

—— Gazai 正在尋找您！