Manager, Sales Operations, Uber for Business

Cleaned Document

About the role and team

Leading Sales Operations at Uber means building the strategic and operational backbone for a business that moves the real world. You will own the \"how\" of our commercial engine-navigating the complexity of forecasting, territory design, and go-to-market execution in a high-stakes, fast-paced environment. This isn't about just maintaining systems; it's about architecting solutions that empower a massive sales organization to scale while staying agile through constant change.

You will lead a high-performing team in a culture that values ownership, grit, and data-driven conviction. The work is messy and the stakes are high, but you'll have the autonomy to solve intriguing, global-scale problems alongside some of the brightest minds in the industry. If you thrive in ambiguity and are energized by the challenge of turning complex data into a clear path forward, this is where you'll make your mark.

What you'll do

• Lead and scale the Sales Operations function by designing, implementing, and optimizing the systems and processes that enable our sales teams to move fast and win.
• Drive the regional sales operating rhythm, including forecasting, quota setting, and pipeline reviews, ensuring high accountability and precision across all commercial cadences.
• Partner with Sales, Finance, and Strategy leadership to translate complex business goals into actionable territory and coverage designs that maximize growth and efficiency.
• Unblock growth by identifying bottlenecks in the sales funnel and leveraging analytical depth to generate actionable insights and strategic recommendations for senior executives.
• Manage and mentor a team of analysts, coaching them to act as force multipliers for the business while fostering a culture of excellence and inclusive problem-solving.
• Navigate cross-functional tension and build strategic alignment with Product, Marketing, and Legal teams to ensure our GTM strategy is executed flawlessly.

• 8+ years of experience in Sales Operations, Revenue Operations, or GTM Strategy within a high-growth environment.
• 3+ years of direct people management experience.
• Experience supporting a divisional sales operations function supporting 100+ sales team members (AEs, AMs, and Managers).
• Proficiency in data analysis using Excel/Google Sheets and SQL.
• Experience with Salesforce or similar CRM tools.
• Bachelor's degree or equivalent professional experience.

• MBA or advanced degree in Business, Economics, or a related quantitative field.
• Experience working within SaaS or marketplace-based B2B businesses.
• Strong systems thinking with a track record of building and scaling operational frameworks from the ground up.
• Proven ability to influence senior executives and lead through influence without direct authority.
• Resilient mindset with the ability to thrive in ambiguous, fast-moving environments where priorities shift quickly.

This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.