Coinbase
Builtin · Indexed 2026-07-15
Senior Strategic Program Lead
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Indexed description
Coinbase Senior Strategic Program Lead 6 Hours AgoSaved Easy Apply Remote USA Easy Apply 131K-131K Annually Senior level 131K-131K Annually Senior levelArtificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3Lead end-to-end reactive social support across major social platforms, run incident command during public crises, maintain playbooks and QA rubrics, drive automation and AI deflection, route customer feedback to product and analytics, and own performance scorecards for speed, quality, and sentiment recovery.Top Skills: Agent Co-PilotAi-Native ToolingChatbotsGenerative AiKhorosSprinklrZendesk
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